Directly vs. Oracle Documaker

Directly

4 Reviews and Ratings

Oracle Documaker

Oracle Documaker

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Directly	Score 7.0 out of 10	N/A	Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…	N/A
Oracle Documaker	Score 0.0 out of 10	N/A	Oracle Documaker is customer communication management software designed to help companies communicate with customers quickly and easily. It offers strong document creation and management tools so that users can generate correspondence or create document templates without issue. For more information visit https://www.oracle.com/applications/documaker	N/A

Pricing

Directly

Oracle Documaker

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Directly	Oracle Documaker
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Directly	Oracle Documaker
Top Pros	Pro Data driven Pro Chat bots Pro Responsive customer	Pro Well managed Pro Screen sharing Pro Sharing of documents
Top Cons	Minus Needs to improve	No answers on this topic

Best Alternatives
	Directly	Oracle Documaker
Small Businesses	EZ Texting Score 8.9 out of 10	EZ Texting Score 8.9 out of 10
Medium-sized Companies	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Directly	Oracle Documaker
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	Directly	Oracle Documaker
Likelihood to Recommend	Directly Software, Inc. It is well suited for customer experience service management but, it should focus more on a support system. Incentivized Abhay Ranjan Founder Read full review	Oracle No answers on this topic
Pros	Directly Software, Inc. customer messaging management IVR Branding Incentivized Abhay Ranjan Founder Read full review	Oracle No answers on this topic
Cons	Directly Software, Inc. support moderation termination process Incentivized Abhay Ranjan Founder Read full review	Oracle No answers on this topic
Alternatives Considered	Directly Software, Inc. Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive Incentivized Abhay Ranjan Founder Read full review	Oracle No answers on this topic
Return on Investment	Directly Software, Inc. increased branding increased numbers of customer increased customer loyalty Incentivized Abhay Ranjan Founder Read full review	Oracle No answers on this topic
ScreenShots