DocLink vs. Dokmee ECM

It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.

The files are easily customized and editing of different project documents and easy handling of multiple project files easily without risking any document or any business information. Dokmee ECM allows the team to work together through various projects and easy to access drawings and many other files from remote areas and also the uploading is effective.

• Records Management - Enterprise Content Managemen
• Documents are serving its purpose better and faster now.
• Activities - Enterprise Content Management
• Tracking documents review and approval, read and understand. There's a history of the document too.

• Document categorization is easy.
• Multiple document management.
• Easy to report and great indexing functionality.

• Search parameters are limited. I would love to be able to enter one value and the program pull in all items containing that value (ie: wildcard search).
• The workflow creation module is complicated. There are so many steps, and if a step is overlooked during creation, the process does not function properly.
• It is challenging to delete workflows once a history for a specific workflow has been established.
• The services monitoring system is confusing for the average, non-technical user.

• Learning require some time.
• Transferring big files is not easy
• Multiple project document management.

DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.

DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.

DocLink stacks up against them because it is free of cost so basically everyone can use it. Has better performance and reliability. The systems of record integration are amazing. Case management has also been made simpler in DocLink. You can easily send hundred of documents in one go instead of using emails.

• Less time to email documents, means more time to work on other tasks
• Mass sending no delays - queue all your invoices to send at once and DocLink will parse them out and send them
• Document retention is required for an FDA facility, DocLink scan index the files and make them available for quality control

• Easy to manage all the business document.
• Access to multiple project files through Dokmee ECM tools.
• Quick reporting and editing of files.
• File sharing is effective.