DonorDock vs. PatronManager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorDock
Score 7.6 out of 10
Small Businesses (1-50 employees)
DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.
$89
per month
PatronManager
Score 8.0 out of 10
N/A
PatronManager is a nonprofit CRM that handles ticketing, subscriptions, fundraising and email marketing built on the Salesforce platform, from the company of the same name in Pittsburgh.N/A
Pricing
DonorDockPatronManager
Editions & Modules
Free Forever
$0
per month
Lite
$89
per month
Essentials
$129
per month
Professional
$239
per month
No answers on this topic
Offerings
Pricing Offerings
DonorDockPatronManager
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited Contact - no contracts
More Pricing Information
Features
DonorDockPatronManager
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
DonorDock
9.1
1 Ratings
53% above category average
PatronManager
-
Ratings
Constituent engagement and marketing9.11 Ratings00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
DonorDock
7.3
1 Ratings
17% above category average
PatronManager
-
Ratings
Reporting and data visualization7.31 Ratings00 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of Product A and Product B
DonorDock
9.1
1 Ratings
61% above category average
PatronManager
-
Ratings
Online donation options9.11 Ratings00 Ratings
Text and phone donations9.11 Ratings00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
DonorDock
8.8
1 Ratings
26% above category average
PatronManager
-
Ratings
Role-based user permissions9.11 Ratings00 Ratings
Mobile access8.21 Ratings00 Ratings
Integrations9.11 Ratings00 Ratings
Best Alternatives
DonorDockPatronManager
Small Businesses
Bloomerang
Bloomerang
Score 9.1 out of 10
Bloomerang
Bloomerang
Score 9.1 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.1 out of 10
Bloomerang
Bloomerang
Score 9.1 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DonorDockPatronManager
Likelihood to Recommend
9.1
(2 ratings)
6.0
(2 ratings)
User Testimonials
DonorDockPatronManager
Likelihood to Recommend
DonorDock
DonorDock is probably the best nonprofit CRM for small to medium sized nonprofits, when you consider features, use-ability, and value. For most organizations, it’s going to have everything you need to get the job done. For very large organizations ($4 million raised through fundraising annually), or those where money is no object, and they want something 100% custom-built, it is not the best choice.
Read full review
Patron Technology
PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side.
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Pros
DonorDock
  • Ease of Use
  • Donor Profiles
  • Email to Lists
  • Integrated Communication System
Read full review
Patron Technology
  • Building custom reports is intuitive and user friendly.
  • Integration with third party apps such as MailChimp is seamless and functional.
  • Support requests are handled quickly, and the annual user conference offers special training and in-person demos.
Read full review
Cons
DonorDock
  • Does not include e-commerce functionality
  • Does not include built in auction tools, but they can be integrated
Read full review
Patron Technology
  • Reporting features are difficult to use.
  • Built for orgs that have IT management, challenging at a small shop.
  • Not easily customizable.
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Alternatives Considered
DonorDock
DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
Read full review
Patron Technology
The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.
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Return on Investment
DonorDock
  • Better donor retention
  • More new donors through better donor tracking
  • Increase in our monthly donors
  • Increase in gift amounts through better donor relationships
Read full review
Patron Technology
  • PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
  • PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.
Read full review
ScreenShots

DonorDock Screenshots

Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Screenshot of Screenshot of Screenshot of