Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Dropbox Business
Score 8.7 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Google Drive
Score 8.6 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DropboxDropbox BusinessGoogle Drive
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DropboxDropbox BusinessGoogle Drive
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxDropbox BusinessGoogle Drive
Considered Multiple Products
Dropbox
Chose Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Chose Dropbox
Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again.
Chose Dropbox
I’ve used Google Drive since I was young with school, yet I personally had used Dropbox because it was better overall. I use Google Workspace for work with our company suite, but do not care for the file system nearly as much as I do with Dropbox. Google offers more features …
Chose Dropbox
I like Google Drive, but it doesn't seem to transfer files as seamlessly as Dropbox. It is better for photos, but Dropbox is much better for files and data pertaining to everyday life or business.
Chose Dropbox
I only need one system and was on Dropbox first. I do use Google Drive for some assets, however Dropbox is easier to use and more integrated in my workflows and systems.
Chose Dropbox
When it compare to Google Drive and SharePoint Dropbox is very fast and reliable and is very easy to use . Also it handles large files smoothly without any issues .It also improved collaboration quickly with easy setup .Also it has an easier interface which helps may users to …
Chose Dropbox
It stacks up just as good if not better than Google Drive. the service is about the same. its about the pricing more than anything else
Chose Dropbox
Regarding the core syncing experience on macOS, Dropbox has been rock-solid and the best among the ones I listed here. Also, it provides a native Linux client, which makes it more cross-platform. I do still use iCloud and Google Drive for other purposes. But for the main file …
Chose Dropbox
We still use both, but we use Dropbox more for media files (photos, videos, photoshop files etc.) due to it's enhanced searching, organization and visual layout.
Chose Dropbox
More compatible. Generate better links to send files to clients. Manual backup is more friendly.
Chose Dropbox
I prefer Dropbox due to the amount of features available as well as the esthetic of the platform. It just feels more premium & capable than some of it's competitors. It also is able to organize a lot easier. I have found the mobile usability to be far superior than some other …
Chose Dropbox
Because it has more valuable support and increase free and i use only one paid cloud storage subscription.

The reason I only use one is becuase to keep track my cost. I may use another paid but it absolutely depends. I do not want to get over comprimised and too much of the …
Chose Dropbox
Although its a separate application from all the Google products I use; it's easily integrate that I still use it regularly.
Chose Dropbox
The main reason for selecting Dropbox is its Speed and organization, and its block-level sync for all files makes Dropbox help me select the product. Dropbox is a high-performance sync and a high-performance tool for file sharing and security, making Dropbox the preferred choice.
Chose Dropbox
Is quite easier to use and does not take so much time to get used to the system, is more straight forward.
Chose Dropbox
Dropbox enables collaboration and syncing across accounts, as well as secure file sharing.
Chose Dropbox
I don't use Dropbox for forms at all; not sure how I would do so. But Google Forms has its own real shortcomings, so I would be happy to try out a Dropbox alternative! The most useful improvements for me would be in facilitating cloning prior forms (e.g. for iterative, but …
Chose Dropbox
Dropbox is more expensive; but is easier to use and more intuitive for our staff
Chose Dropbox
Dropbox is quite universally used so I selected it based on the recommendations of others. It is also important to me that in integrates with my computer browser.
Chose Dropbox
Never have paid for the additional iCloud storage, I have always been a Dropbox user. I like the pricing, I like the storage, I like the ease of use. Dropbox is accepted and used by all my clients and colleagues. I don't plan on exploring other options as I'm become very …
Chose Dropbox
Dropbox does not put a limit on the size of a file upload, and offer reasonable pricing for their storage capacity and the capacity comes in TB instead of MB
Dropbox Business
Chose Dropbox Business
Our company actually uses both Dropbox Business and Google Drive but we use them for different things. We selected Dropbox Business because it seemed more confidential at the time we started using it and seemed to have more storage space. It also seems to be easier and more …
Chose Dropbox Business
Dropbox Business has much more convenience when storing all types of files. For us, the overall design of the platform is a very influential factor, and which encourages us to choose a platform. When using Google Drive, I realized that it has a straightforward design, and …
Chose Dropbox Business
Google Drive does not give us the option to view files on our desktop - you have to be connected to the internet to do anything on Drive. Also, it is hard to keep the most up-to-date version saved on the drive. Sharing is also slightly more difficult on Drive. For these reasons …
Chose Dropbox Business

Dropbox Business is a very efficient option when compared to Google Drive. Backup through sync and effective file transfer helps the process efficiently. Google Drive requires a third party software to perform auto-sync, which costs extra. Easy to share as multiple users can …

Chose Dropbox Business
Dropbox Business is one of the most well-known and commonly-used cloud storage software. I originally started with Box and found that to be extremely generous with data storage size for a free plan. But it seems that Dropbox Business has taken the reins as far as mainstream …
Chose Dropbox Business
It's comparable to Box, way better than Amazon Drive. Google Drive may be my top choice, but depends on your use case and if you have other uses for Google Business Services to justify the cost.
Chose Dropbox Business
I like that Dropbox is an entirely separate cloud storage solution.

While Google Drive and OneDrive are free as well as offer the convenience of storing all of your documents and spreadsheets in one place, I find them quite clunky when it comes to managing visual assets. …
Chose Dropbox Business
I have used Google Drive as well as OneDrive. Both of [these] are cloud storage but does not keep advanced kind of features like Dropbox Business. I am using it just because of its reliable services.
Chose Dropbox Business
Google Drive UI is VERY messy. It is not convenient to use, and its integration to the desktop is arbitrary...
OneDrive sync functions tend to break and lots of time we found ourselves wondering why a work we just saved disappeared, only to find out that it was overridden by the …
Chose Dropbox Business
when comparing Dropbox against Google Drive, it comes first the visualisation of the features, in which google has a clear advantage, as it has been developed with the simplicity and at the same time accessibility to all features in an easy way.
The organisation has chosen …
Chose Dropbox Business
Google Drive is a lot cheaper and allows for more GB than Dropbox Business. Hightail also offers a fair amount of storage space and is about the same price as Dropbox. Google Drive offers 15gb and Dropbox only 2gb however there are ways to get more storage. Dropbox though could …
Chose Dropbox Business
The services like OneDrive and Google Drive are pretty identical but, OneDrive for business is more cost-effective as it already is included in all of our user's Microsoft Office 365 subscriptions. They all similar functionality but at the end of the day if we can use a …
Chose Dropbox Business
Dropbox Business does a better job and document organization and sharing compared to Google Drive. Google Drive by default gives you a large list of files for which you create folders and navigating through those can be a hassle. Dropbox Business gives you a good folder …
Chose Dropbox Business
Dropbox Business holds up against the other big boys like Google Drive and Microsoft OneDrive. If you already use those platforms, it would probably make sense to use them. But many users already used Dropbox and were familiar with it. And if you don't already have a …
Chose Dropbox Business
That it is so natural to transfer an archive or pictures to Dropbox and that it is so easy to impart that material to others through email! This is equivalent to transferring to Google Drive; be that as it may, for the individuals who are not Google Clients, I think this is …
Chose Dropbox Business
Google Drive is hands down a better product and more versatile. I have a paid account and it is not expensive for a lot of storage. I don't think Dropbox can really compete, honestly. They just aren't as good and useable. I also think that Google has a lot more integrations. It …
Chose Dropbox Business
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. …
Chose Dropbox Business
I chose Dropbox Business because it is affordable, reliable, and easy to customize.
Additionally, it offers ample storage space for all our files.
Chose Dropbox Business
Dropbox Business is basically an industry standard for file storage at this point and most clients and team members will be familiar with it. Sharefile’s main advantage is its security. It provides more security options than Dropbox. The only downside that our team saw with …
Chose Dropbox Business
We mainly selected Dropbox business for the limited deployments are due to the customers we have already using them. They are not our centralized system of choice.
Chose Dropbox Business
The easiest to use and understand. No other platform is as easy to understand and use. Something like Apple iCloud manages files for you and I find that very irritating. Google edits you uses and file names and send notices if you use a word that could mean you copy files
Chose Dropbox Business
Dropbox Business does a great job with device syncing! Absolutely love the user interface and easy file sharing.
Chose Dropbox Business
We've been using Dropbox Business since its early days. While we've considered other options, none of them provide functionality that would make us think about switching away from Dropbox Business.
Chose Dropbox Business
- Dropbox business does a much better job with handier mobile and desktop apps;
- it is much better than iCloud when used cross-platform;
- it does not require the people that I share files with to have Google Accounts to use the functionality fully;
Chose Dropbox Business
Dropbox Business is more device-agnostic when compared to the others we evaluated. Its price per user was good for the fully-featured. We like the interface, and it's easy to set up for anyone. It is also very reliable and has selective sync to keep the size of our files down.
Google Drive
Chose Google Drive
Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
Chose Google Drive
From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
Chose Google Drive
We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
Chose Google Drive
Dropbox is better, and we also use that, but it costs money. Google Drive makes it easier to save files among JUST my sales team, so we adopted it as it was easier to share an Excel file and each edit it together by doing so. Google Drive was free to use as well.
Chose Google Drive
Dropbox is way too expensive for what it is and I have had sync issues with it before. OneDrive is pushed too hard by Microsoft and I don't like feeling like I'm "forced" to use a product and I've also had sync issues. SugarSync I used sometime back and I just didn't like the …
Chose Google Drive
Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
Chose Google Drive
Since my official accounts are on Gmail and it has a paid service, So accessing Google Drive is easier. The cost is also less compared to other services.
Chose Google Drive
Google Drive is more feature rich, it has stronger search capabilities and it's simple and intuitive to use.
Chose Google Drive
The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

As I am tech person i feel its very easy to use and lot of features that make it better than …
Chose Google Drive
Google Drive works with a Google account. So I don't need to use multiple account credentials. And it is easy to remember one account. And one more thing which motivated me to go for Google Drive is its speed for performing multiple tasks.
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
Chose Google Drive
Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
Chose Google Drive
Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
Chose Google Drive
Google drive is easier to use and integrates well with different applications. It is also less expensive.
Chose Google Drive
For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
Chose Google Drive
Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
Chose Google Drive
Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
Features
DropboxDropbox BusinessGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.4
1350 Ratings
1% above category average
Dropbox Business
8.9
129 Ratings
7% above category average
Google Drive
8.0
219 Ratings
4% below category average
Versioning8.51123 Ratings8.9101 Ratings8.2193 Ratings
Video files8.11102 Ratings9.2112 Ratings7.2188 Ratings
Audio files8.6998 Ratings9.1105 Ratings7.8182 Ratings
Document collaboration8.41171 Ratings8.2119 Ratings8.8216 Ratings
Access control8.91248 Ratings8.5125 Ratings7.5214 Ratings
File search7.91293 Ratings9.1125 Ratings7.5218 Ratings
Device sync8.11242 Ratings8.9122 Ratings8.9204 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.8
1279 Ratings
2% above category average
Dropbox Business
9.0
128 Ratings
4% above category average
Google Drive
8.3
213 Ratings
4% below category average
User and role management8.81140 Ratings9.2113 Ratings8.6200 Ratings
File organization8.81260 Ratings9.2125 Ratings7.5211 Ratings
Device management8.91121 Ratings8.8107 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.8
1269 Ratings
2% above category average
Dropbox Business
8.9
125 Ratings
3% above category average
Google Drive
8.7
212 Ratings
1% above category average
Performance8.51258 Ratings9.0125 Ratings8.9210 Ratings
Reliability9.11265 Ratings9.0125 Ratings8.8212 Ratings
Storage Reports8.7965 Ratings8.691 Ratings8.587 Ratings
Best Alternatives
DropboxDropbox BusinessGoogle Drive
Small Businesses
SugarSync
SugarSync
Score 4.0 out of 10
SugarSync
SugarSync
Score 4.0 out of 10
SugarSync
SugarSync
Score 4.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxDropbox BusinessGoogle Drive
Likelihood to Recommend
8.6
(1348 ratings)
8.5
(130 ratings)
8.4
(222 ratings)
Likelihood to Renew
8.2
(41 ratings)
5.0
(4 ratings)
10.0
(6 ratings)
Usability
8.1
(496 ratings)
9.0
(19 ratings)
8.5
(52 ratings)
Availability
6.8
(3 ratings)
8.0
(2 ratings)
10.0
(1 ratings)
Performance
6.0
(8 ratings)
8.0
(15 ratings)
9.0
(7 ratings)
Support Rating
6.6
(38 ratings)
8.4
(27 ratings)
1.1
(49 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
9.0
(3 ratings)
8.0
(3 ratings)
Configurability
6.4
(1 ratings)
9.0
(1 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
6.6
(4 ratings)
9.0
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
DropboxDropbox BusinessGoogle Drive
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
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Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
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Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
Google
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Google
Always available
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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Dropbox
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Dropbox
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Google
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
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Dropbox
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Google
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Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Google
I have always been able to access
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Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
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Dropbox
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Google
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Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives