Dropbox vs. Dropbox Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Pricing
DropboxDropbox Business
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
DropboxDropbox Business
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DropboxDropbox Business
Considered Both Products
Dropbox
Chose Dropbox
We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the …
Dropbox Business
Chose Dropbox Business
Google Drive UI is VERY messy. It is not convenient to use, and its integration to the desktop is arbitrary...
OneDrive sync functions tend to break and lots of time we found ourselves wondering why a work we just saved disappeared, only to find out that it was overridden by the …
Chose Dropbox Business
Dropbox is easy to use when there's a need to move data for backing up (drag and drop); others you need to click and upload and [it's a] slower process.
Chose Dropbox Business
Dropbox seemed to stack up better against Box and seems to have less bugs and crashes. I would definitely recommend Dropbox Business over Box and other competitors.
Chose Dropbox Business
Compared to Libris, Dropbox Business is preferred. With Dropbox Business it is easier to share certain folders with certain people with the alternative of tagging each file like Libris. Dropbox Business is also a lot easier to navigate and see what type of file you are …
Chose Dropbox Business
Dropbox is one of the better file/folder sync programs out there. The feature set is more robust than OneDrive and easier to administer as well. Dropbox isn't one of the cheaper products out there, but is does well as a stand alone product (meaning no server is needed). The …
Chose Dropbox Business
Also very helpful and with a much better version control, accordingly no file conflicts. Unhelpful in respect to large file being easily accessible as they are not offline. Although this apparently has changed now.
Chose Dropbox Business
The 1Tb storage on the paying version made us select this one over the others.
Chose Dropbox Business
Google Drive is just better. The only thing Dropbox has over it is the desktop app, and I'd argue that it doesn't outweigh the benefits you get from being able to collaborate on Drive.
Chose Dropbox Business
I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most …
Chose Dropbox Business
Box has been pretty competitive for Dropbox, but the pricing and capacity options are more competitive with Dropbox.
Chose Dropbox Business
Dropbox for Business is the most feature complete and just works. It's competitors are still playing catch-up.
Chose Dropbox Business
Box dropped shortly after Dropbox with the intent on beating out Dropbox in file sharing by offering more space for free and adjusting their pricing. What was crazy was Box was less secure than Dropbox and had less functionality upfront. Although they had a nice navigation, it …
Chose Dropbox Business
The best thing about Dropbox is the fact that it can be integrated with over 100,000 third party apps which makes it easier to integrate the softwares which we internally work with. Dropbox integrated with DocuSign, Vimeo, Adobe, Salesforce and project management tools such as …
Chose Dropbox Business
The user experience can't be overlooked as to how good it is. Users don't need any training and they can work right away. OneDrive isn't reliable and none of the other products stack up for the user experience.
Chose Dropbox Business
On a purely cost per TB of storage comparison for large amounts of data, Dropbox for Business is cheaper. Its user interface is also friendlier for non-technical users. I found that Google Drive was on the expensive side and Amazon S3 (Simple Storage Service) required a higher …
Chose Dropbox Business
The biggest differentiator between Google Drive and Dropbox for our organization has been the ability to have simultaneous personal and business accounts. Most of our users have personal Google Drive accounts, and don't want to remove them in order to use a work one.
Chose Dropbox Business
These are similar in the sense that with Google Drive you can share large files and collaborate, and that with Slack, you can send large files. Our company actually used all 3, and each had a great purpose (DropBox helped send files to reps outside of our company's network, Goog…
Chose Dropbox Business
While they had similar features, Google Drive was not as secure as Dropbox and not as intuitive. The user and privacy settings were cumbersome and sharing links to some customers was difficult if they had browser settings that prevented them from reaching Google.
Chose Dropbox Business
DropBox is the king of all cloud sync services. It's not the right solution for everyone, but it's probably the best solution for most users due to the ease of use, quality and dependability of the platform, costs, and also that they have a long track record of support without …
Chose Dropbox Business
Dropbox is much better than Google Drive or Evernote. The accessibility and security features are much more robust than in Google Drive. Functionality is way more advanced than Evernote, in fact it's hard to even compare the two even though I have used them in similar …
Chose Dropbox Business
I'm actually a OneDrive fan and use it personally. I think DropBox and OneDrive for Business stack up fairly reasonably. Both can integrate directly with most Microsoft products now. One thing I've found is the DropBox sync seems to be solid, whereas OneDrive sync can often …
Chose Dropbox Business
Google Drive is also a promising platform, but lacks many features that may be needed in a agile world. The overall performance that is offered by Google Drive is not as satisfactory for me as compared to the one that Dropbox offers.
Top Pros
Top Cons
Features
DropboxDropbox Business
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.6
586 Ratings
10% below category average
Dropbox Business
8.4
130 Ratings
0% below category average
Versioning7.2446 Ratings8.4102 Ratings
Video files7.9455 Ratings9.4113 Ratings
Audio files8.4404 Ratings8.8106 Ratings
Document collaboration7.6509 Ratings7.2120 Ratings
Access control7.5547 Ratings6.3126 Ratings
File search7.0568 Ratings9.2126 Ratings
Device sync7.5538 Ratings9.3123 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.3
563 Ratings
17% below category average
Dropbox Business
8.8
129 Ratings
2% above category average
User and role management7.2508 Ratings9.3114 Ratings
File organization7.8554 Ratings9.4126 Ratings
Device management7.1472 Ratings7.8108 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.6
559 Ratings
11% below category average
Dropbox Business
8.2
126 Ratings
3% below category average
Performance7.7556 Ratings8.6126 Ratings
Reliability8.0558 Ratings8.6126 Ratings
Storage Reports7.1423 Ratings7.292 Ratings
Best Alternatives
DropboxDropbox Business
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxDropbox Business
Likelihood to Recommend
7.3
(608 ratings)
7.9
(131 ratings)
Likelihood to Renew
6.0
(27 ratings)
5.0
(4 ratings)
Usability
8.5
(26 ratings)
9.0
(19 ratings)
Availability
9.1
(2 ratings)
8.0
(2 ratings)
Performance
7.3
(6 ratings)
8.0
(15 ratings)
Support Rating
5.1
(33 ratings)
8.4
(27 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
9.0
(3 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
9.1
(2 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
DropboxDropbox Business
Likelihood to Recommend
Dropbox
Ultimately, Dropbox just works better when working crossplatform between Windows, Mac, Andoid, ios. It's snappier compared to Google Drive and is overall a more pleasant experience. The lack of integration with the rest of Google's suite is a small sacrifice. Image preview is also snappier and more pleasant to use compared to drive. Though any large batches that need review should be relegated to a better image gallery hosting platform like pic-time.
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Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
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Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Cons
Dropbox
  • Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
  • The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
  • Sometimes we can't move a shared folder from root location.
  • LAN sync seems not to be working in my experience.
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Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
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Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Reliability and Availability
Dropbox
No answers on this topic
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Support Rating
Dropbox
Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
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Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Alternatives Considered
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
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Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Scalability
Dropbox
No answers on this topic
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Return on Investment
Dropbox
  • Helped us to streamline boxes of papers into electronic folders.
  • Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers.
  • Enabled a quicker search to locate specific files than the previously used operations.
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Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.