ETQ Reliance QMS vs. Qualio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ETQ Reliance QMS
Score 8.3 out of 10
N/A
ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A
Qualio
Score 8.8 out of 10
N/A
Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A
Pricing
ETQ Reliance QMSQualio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ETQ Reliance QMSQualio
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
ETQ Reliance QMSQualio
Considered Both Products
ETQ Reliance QMS

No answer on this topic

Qualio
Chose Qualio
Qualio is easy to use, cloud-based QMS system.
Chose Qualio
Qualio is very flexible in implementing a new QMS. The technical support is outstanding and very responsive. Weekly webinars are a great help in the use of the system. Qualio sends me reminders when company training is outstanding, ensuring I am never late. Team collaboration …
Top Pros
Top Cons
Best Alternatives
ETQ Reliance QMSQualio
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Micro Focus ALM / Quality Center
Micro Focus ALM / Quality Center
Score 8.8 out of 10
Micro Focus ALM / Quality Center
Micro Focus ALM / Quality Center
Score 8.8 out of 10
Enterprises
Micro Focus ALM / Quality Center
Micro Focus ALM / Quality Center
Score 8.8 out of 10
Micro Focus ALM / Quality Center
Micro Focus ALM / Quality Center
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ETQ Reliance QMSQualio
Likelihood to Recommend
8.3
(4 ratings)
8.8
(13 ratings)
Support Rating
7.3
(4 ratings)
10.0
(2 ratings)
User Testimonials
ETQ Reliance QMSQualio
Likelihood to Recommend
ETQ
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
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Qualio
This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
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Pros
ETQ
  • Document control: love the workflow process.
  • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
  • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
  • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
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Qualio
  • Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives.
  • Supports a distributed/remote workforce by enabling electronic record-keeping and signatures.
  • Generally supportive of the quality system regulations we are subject to.
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Cons
ETQ
  • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
  • Better mobile platform
  • Better Data visualization
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Qualio
  • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
  • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
  • I would prefer that users be able to purchase licences directly without contacting a representative
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Support Rating
ETQ
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
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Qualio
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
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Alternatives Considered
ETQ
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
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Qualio
Much better suited to a small start-up environment than Green Light Guru. Less suited in terms of usability compared to Q Pulse which has more bespoke configuration options, is easier to configure, and has more modules that interact with each other. Have tried Q Pulse and Green Light Guru.
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Return on Investment
ETQ
  • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
  • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
  • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
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Qualio
  • The number of emails received.. end up just deleting as it is spamming my inbox.
  • Benefitting from E-sign approvals.
  • Keeping track of our documents in a efficient and better way.
  • Amazing to use a cloud based system where everything is not on paper.
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ScreenShots