Exasol vs. SalesRabbit

Exasol is suited to applications requiring fewer & larger queries (reporting/data analytics/business intelligence tools). Its per-query overhead makes it unsuitable as an operational database (those are optimized for many & smaller queries.)

SalesRabbit is generally a good sales tool for field sales reps, the UI is simplistic enough and the actions needed to log activity are straightforward. Creating new dispositions or custom fields is simple. We as an organization have moved away from SalesRabbit as of May 2022 to one of their competitors mainly for two reasons. The first being it took them a few years to get an analytics/dashboard platform integrated into Sales Rabbit, they have one now that is in beta that appears promising. The second reason was too many inconsistencies with reps' data not syncing timely back to SalesRabbit or not at all. Reps are always looking for immediate satisfaction meaning if they mark a home as a sale they want to see it show up on the leaderboard within minutes not hours.

Incentivized

• We have found Exasol to be very fast at summarizing large data sets. It has been a great backend for both reporting tools and data analytics/business intelligence. Combined with the fact that data import is also very fast it makes it ideal for a real-time ELT architecture.
• Exasol is low maintenance. No indexes to maintain (The database auto-manages them) and very little tuning is required.
• Query processing is optimized for high throughput and high parallelization. This means that even under high loads performance degrades gracefully as opposed to having "pile-ups" and "meltdowns". This has made it a very reliable database for us.

• Follow-up Notification
• User Friendly Interface
• Sales Automation
• Reporting

Incentivized

• Exasol doesn't have some of the advanced enterprise-y features found in some other large corporate database systems (e.g. native row-level and column-level security). However it's pretty customizable (SQL pre-processing, virtual schemas, powerful user-defined-function frameworks) so many of these features can be implemented manually.

• Multi language / region support

Incentivized

I gave it 9/10 instead of 10/10 only because it lacks in a few advanced enterprise features that require manual workarounds. Otherwise our users have had no problem getting up to speed with it (other than SQL syntax issues that are specific to it, but that's true of any DB)

I have had only positive experiences with their support. They are fast, knowledgeable, and courteous. Online support requests get picked up within hours. I've only once had to use their hotline and that was for an emergency. There was even one minor non-security bug report that I reported and which they fixed in the following week's minor release. I was quite impressed.

We looked at some others too, but was 5 yrs ago so I don't recall the list. Exasol had the best performance per cost, outstanding performance, and was easy to evaluate. Even their community addition running on my laptop was faster than our existing reporting solution.

We considered HubSpot CRM but since we are already using HubSpot Marketing Hub and the cost is too high for this so we purchased SalesRabbit. Got more features in the same cost.

Incentivized

• When we first migrated to Exasol (from a MySQL-backed reporting tool) our clients spent over an order of magnitude less time waiting on reports and since then it has opened up possibilities for reporting and analyzing data that were simply not possible beforehand.

• Data sync issues.

Incentivized