LivePerson CTI Platform (Tenfold) vs. Sharpen Contact Center Platform
LivePerson CTI Platform (Tenfold) vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | 9.0 (64 ratings) | - (0 ratings) |
LivePerson CTI Platform (Tenfold) | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | LivePerson | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | LivePerson | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | LivePerson | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | LivePerson | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | LivePerson | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |