15 Ratings
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Score 8.8 out of 100
74 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Endpoint Security

    FortiGuard Web Filtering Service

    Feature Set Not Supported
    N/A
    8.9

    Trend Micro Apex One

    89%
    Trend Micro Apex One ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.1
    91%
    9 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.1
    91%
    10 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    8.5
    85%
    10 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Attribute Ratings

    • Trend Micro Apex One is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.4

    FortiGuard Web Filtering Service

    64%
    3 Ratings
    9.1

    Trend Micro Apex One

    91%
    23 Ratings

    Likelihood to Renew

    FortiGuard Web Filtering Service

    N/A
    0 Ratings
    8.0

    Trend Micro Apex One

    80%
    4 Ratings

    Support Rating

    6.0

    FortiGuard Web Filtering Service

    60%
    2 Ratings
    8.0

    Trend Micro Apex One

    80%
    2 Ratings

    Likelihood to Recommend

    FortiGuard Web Filtering Service

    I recommend FortiGuard [Web Filtering Service] for small and medium businesses. It is well suited if you need to block bad websites like pornography, so I especially recommend using it for schools. For example, you can implement a firewall between the public internet and your local network of computer labs, students, and staff.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
    Anonymous | TrustRadius Reviewer

    Pros

    FortiGuard Web Filtering Service

    • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
    • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
    • Creating separate rule sets is simple, allowing for easy management of different groups of users.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
    • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
    • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
    Ratulsnigdha Saha | TrustRadius Reviewer

    Cons

    FortiGuard Web Filtering Service

    • Interface was not easy for some other users, but after they got it down, it worked well.
    • Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.
    Tony Ortiz | TrustRadius Reviewer

    Trend Micro Apex One

    • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
    Shannon Johnson | TrustRadius Reviewer

    Pricing Details

    FortiGuard Web Filtering Service

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Trend Micro Apex One

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    FortiGuard Web Filtering Service

    No score
    No answers yet
    No answers on this topic

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 4 answers
    It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
    Aaron Myers | TrustRadius Reviewer

    Support Rating

    FortiGuard Web Filtering Service

    FortiGuard Web Filtering Service 6.0
    Based on 2 answers
    Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
    Tony Ortiz | TrustRadius Reviewer

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 2 answers
    It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    FortiGuard Web Filtering Service

    We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
    Starling Trinidad | TrustRadius Reviewer

    Return on Investment

    FortiGuard Web Filtering Service

    • The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    Nathan Roberts | TrustRadius Reviewer

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