Genesys DX (discontinued) vs. Velaro Live Chat
Genesys DX (discontinued) vs. Velaro Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Velaro Live Chat | N/A | Velaro Live Chat is software that can conform to the user’s company (or website) branding. The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features. | N/A |
Genesys DX (discontinued) | Velaro Live Chat | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Velaro Live Chat | |
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Top Pros |
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Top Cons |
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Genesys DX (discontinued) | Velaro Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Olark Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Velaro Live Chat | |
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Likelihood to Recommend | 8.3 (53 ratings) | - (0 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Velaro Live Chat | |
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Likelihood to Recommend | Discontinued Products | Velaro No answers on this topic |
Pros | Discontinued Products | Velaro No answers on this topic |
Cons | Discontinued Products | Velaro No answers on this topic |
Usability | Discontinued Products | Velaro No answers on this topic |
Support Rating | Discontinued Products | Velaro No answers on this topic |
Alternatives Considered | Discontinued Products | Velaro No answers on this topic |
Return on Investment | Discontinued Products | Velaro No answers on this topic |
ScreenShots |