Glassix vs. imBee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glassix
Score 10.0 out of 10
N/A
Glassix's unified inbox eliminates the need for multiple tools, streamlining workflow management with AI-powered chatbots to personalized greetings, keep customers engaged in one place. Glassix refines interactions, allowing users to deliver exceptional customer experiences. It removes manual tasks with automation capabilities, helping conversations with customers to flow effortlessly. By harnessing AI Omnichannel capabilities, Glassix aims to reshape the new era of customer…N/A
imBee
Score 0.0 out of 10
N/A
imBee is a collaborative One Team Inbox that consolidates Instant Messaging channels including WhatsApp, Facebook Messenger, Instagram Direct, WeChat, LINE etc., with tools to optimize communication efficiency and improve customer relationships through conversational engagement. Offering business tools and workflow automation, imBee aims to ensure brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and…
$75
per year 3 Accounts
Pricing
GlassiximBee
Editions & Modules
No answers on this topic
Essential
$75
per month 3 Accounts
Prime
$292
per month 5 Accounts
Enterprise
Custom
per month Unlimited Accounts
Offerings
Pricing Offerings
GlassiximBee
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
GlassiximBee
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All AlternativesView all alternativesView all alternatives
User Ratings
GlassiximBee
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GlassiximBee
Likelihood to Recommend
Glassix
Glassix is best suited for small customer service teams that handle a usual high volume of tickets. For us, we need to answer pretty much the same repetitive or similar subject, 3-5 questions from our client base; by having the AI chatbot, we do not need to deal with this anymore and are free to do more with our time. What I would love to see more is some more guides and resources on the AI features, although we use them quite vastly here. Some tutorials on how to customize would be highly appreciated.
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imBee
No answers on this topic
Pros
Glassix
  • AI chatbot and automated workflows for our customer support.
  • Unify all of our business channels into one inbox.
  • Helping us resolve support ticket in the speed of light.
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imBee
No answers on this topic
Cons
Glassix
  • More guides on the AI features.
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imBee
No answers on this topic
Alternatives Considered
Glassix
Pricing is crystal clear, there is no limit on chatbot or AI interactions and resolutions, and there is no long-term commitment to lock you down for years. Also, their team is super friendly and always prompt to answer any question or issue we might have with the platform.
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imBee
No answers on this topic
Return on Investment
Glassix
  • Glassix paid for itself in the first few weeks.
  • The product is easy to use and way more economical than the competition.
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imBee
No answers on this topic
ScreenShots

imBee Screenshots

Screenshot of Internal Chat functionScreenshot of AI Reply Suggestion