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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    Google AnalyticsNew RelicSAP HANA Cloud
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsNew RelicSAP HANA Cloud
    Free Trial
    NoNoYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsIncludes a one year free trial.
    More Pricing Information
    Community Pulse
    Google AnalyticsNew RelicSAP HANA Cloud
    Considered Multiple Products
    Google
    Chose Google Analytics
    Google Analytics is useful for tracking data at the Client end, whereas New Relic is useful to track on the Backend API stats.
    Incentivized
    Chose Google Analytics
    Google Analytics goes head to head when it comes to basic browser and activity tracking, but falls behind when it comes to full tracking of a request and the performance impact it has on a web site or application. A lot of this is due to the fact that Google Analytics can only …
    Incentivized
    New Relic
    Chose New Relic
    Google Analytics is useful for end-user traffic distribution and when combined with New Relic provides a more complete picture on user interaction with our site.
    Incentivized
    Chose New Relic
    All of these apps have pros and cons. AppDynamics is very powerful and provides excellent reporting and deep dives on performance. Tableau Desktop's setup can be a bit tedious, but once it is done, it is a great tool to provide visual performance reports. However, the lack of …
    Incentivized
    SAP
    Chose SAP HANA Cloud
    I found SAP HANA Cloud to be more efficient in handling large workloads and projects where I needed to isolate multiple data points and roughly a short amount of time. Generating reports also was an issue using other environments, SAP HANA Cloud is much more efficient with …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    91%
    Would buy again
    71 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    94%
    Delivers good value for the price
    64 Answers
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    97%
    Happy with the feature set
    76 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    96%
    Implementation went as expected
    68 Answers
    96%
    Implementation went as expected
    264 Answers
    Features
    Google AnalyticsNew RelicSAP HANA Cloud
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and New Relic and SAP HANA Cloud
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    New Relic
    -
    Ratings
    SAP HANA Cloud
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings00 Ratings
    Device and Browser Reporting9.211 Ratings00 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of Google Analytics and New Relic and SAP HANA Cloud
    Feature
    Google Analytics
    -
    Ratings
    New Relic
    -
    Ratings
    SAP HANA Cloud
    9.0
    51 Ratings
    11% above category average
    ACID compliance00 Ratings00 Ratings9.437 Ratings
    Database monitoring00 Ratings00 Ratings9.249 Ratings
    Database locking00 Ratings00 Ratings9.341 Ratings
    Encryption00 Ratings00 Ratings8.743 Ratings
    Disaster recovery00 Ratings00 Ratings8.842 Ratings
    Flexible deployment00 Ratings00 Ratings8.944 Ratings
    Multiple datatypes00 Ratings00 Ratings8.845 Ratings
    Best Alternatives
    Google AnalyticsNew RelicSAP HANA Cloud
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    SAP IQ
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsNew RelicSAP HANA Cloud
    Likelihood to Recommend
    8.5
    (193 ratings)
    7.3
    (148 ratings)
    9.4
    (362 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    8.8
    (16 ratings)
    10.0
    (15 ratings)
    Usability
    7.4
    (19 ratings)
    6.7
    (14 ratings)
    9.5
    (81 ratings)
    Availability
    10.0
    (4 ratings)
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Support Rating
    7.0
    (42 ratings)
    9.0
    (7 ratings)
    8.6
    (253 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    8.0
    (9 ratings)
    7.3
    (3 ratings)
    Configurability
    6.0
    (2 ratings)
    7.3
    (3 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.2
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Google AnalyticsNew RelicSAP HANA Cloud
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
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    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
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    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
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    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
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    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    New Relic
    Never observed an outage
    Incentivized
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    SAP
    so far, we didn't get any outage
    Incentivized
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    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    SAP
    so far good
    Incentivized
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    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
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    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
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    New Relic
    No answers on this topic
    SAP
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
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    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
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    Contract Terms and Pricing Model
    Google
    No answers on this topic
    New Relic
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
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    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    SAP
    Limitation of training deliverable by organization
    Incentivized
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    Professional Services
    Google
    No answers on this topic
    New Relic
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
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    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
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    ScreenShots