Heartland Restaurant vs. Lavu

For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.

Incentivized

• The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
• Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
• The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.

Incentivized

• Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
• Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
• Have had the system go out on a weekend and took 20 plus minutes to get back online
• Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help

Incentivized

Square has a simpler interface but lower quality reporting for accountants.

Incentivized

• LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.

Incentivized