Helpman vs. JitBit Help Desk
Helpman vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Helpman | Small Businesses (1-50 employees) | Helpman is a cloud-based software that lets companies organize answers and articles and make them available publicly to customers. Customer support teams share their knowledge with customers in a knowledge base or a help center. The vendor’s value proposition is that this reduces the flow on other support channels like chat or email and helps customer support teams be more productive and more focused on the most important requests. Customers can find answers using the typo… | $25 per article | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
Helpman | JitBit Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited free trial as long as the knowledge base is not published. | — | ||||||||||||||
More Pricing Information |
Helpman | JitBit Help Desk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Helpman | JitBit Help Desk | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||
Self Help Community |
| ||||||||||||||||||
Multi-Channel Help |
|
Helpman | JitBit Help Desk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpman | JitBit Help Desk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.0 (4 ratings) |
Helpman | JitBit Help Desk | |
---|---|---|
Likelihood to Recommend | Helpman No answers on this topic | JitBit Software |
Pros | Helpman No answers on this topic | JitBit Software |
Cons | Helpman No answers on this topic | JitBit Software |
Alternatives Considered | Helpman No answers on this topic | JitBit Software |
Return on Investment | Helpman No answers on this topic | JitBit Software |
ScreenShots | Helpman Screenshots |