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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score8.2 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $249

    per month per user

    Later Social

    Score7.4 out of 10
    N/ALater (formerly Latergramme) in Vancouver offers an Instagram focused social media marketing platform, which supports the planning and scheduling of content to Instagram, as well as Twitter, Facebook, and Pinterest.

    $25

    per month

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    HootsuiteLater SocialSAP Commerce Cloud
    Editions & Modules
    Standard
    $199
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $399
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Starter
    $25
    per month
    Growth
    $50
    per month
    Scale
    $100
    per month
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    HootsuiteLater SocialSAP Commerce Cloud
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.33% discount available for annual subscription.—
    More Pricing Information
    Community Pulse
    HootsuiteLater SocialSAP Commerce Cloud
    Considered Multiple Products
    Hootsuite
    Chose Hootsuite
    During my research for a new platform, I noticed it was on many lists of top platforms, but, as I said before, I just wasn’t impressed. I definitely don’t think Hootsuite leads the social networking platform industry. I’d give that spot to Sprout Social. I think all of these …
    Incentivized
    Chose Hootsuite
    I used PLANOLY as a contractor in previous roles, but I can say that Hootsuite is more robust in it's offerings and integrations.
    Incentivized
    Chose Hootsuite
    Buffer only has a few basic features available. Meta's interface is extremely difficult to use and keeps hanging, it is too slow as well. Later is a good competitor but does not have long-term planning options such as employee advocacy and social listening options available. …
    Incentivized
    Chose Hootsuite
    We chose Hootsuite over Buffer, Sprout Social, and Later for its comprehensive dashboard, robust analytics, and support for multiple team members and social networks. While Buffer and Later are great for simplicity and visuals, and Sprout excels in CRM, Hootsuite offers a …
    Incentivized
    Chose Hootsuite
    Compared to Later, Hootsuite offers greater flexibility in content creation and planning, allowing for more comprehensive and tailored strategies across various social platforms. Additionally, Hootsuite excels in providing a wider array of training resources and detailed …
    Incentivized
    Chose Hootsuite
    Hootsuite offered everything we needed at a much more competitive price.
    Incentivized
    Chose Hootsuite
    More simplicity in use.Offer to manage several social networks very competitive, but with a structure that is not always transparent. The biggest handycap of this platform (from Hootsuite) is its price.
    Incentivized
    Chose Hootsuite
    HubSpot and SocialPilot suck they're not that easy to use. Later does stack up against Hootsuite with features already mentioned. They also have more color and branding on their website and I know that's a small thing but I'm surprised Hootsuite is all white.
    Incentivized
    Chose Hootsuite
    Tried trials of other software and was disappointed compared to Hootsuite.com. Buffer and Later.com had limited functionality. MetaBusiness Suite and MailChimp offer a limited number of platforms you can post too. HubSpot and SproutSocial were extremely costly and geared toward …
    Incentivized
    Chose Hootsuite
    There's no doubt that Hootsuite is the industry leader when it comes to social media scheduling and monitoring. I find integrating channels easiest on Hootsuite (once you can find where to do it on your dashboard). In the past year I've also noticed fewer and fewer …
    Incentivized
    Chose Hootsuite
    Later was a little trickier to get started with but I enjoyed that the images are saved to a library. It seems more image / Instagram focused.
    Incentivized
    Chose Hootsuite
    I like Hootsuite but I don't think it is the best platform to use for free since you have posting limitations. If they removed restrictions then they would have more users who could take advantage of the platform.
    Incentivized
    Chose Hootsuite
    Hootsuite scales much better than Sprout Social. It also has many more features.
    Chose Hootsuite
    The role of the web analyst requires testing a wide range of different tools, but HootSuite was integrated also as our internal Social Media management platform, and was selected mainly because of the easy-to-use dashboard for all the users involved.
    Later
    Chose Later Social
    I went with Later for the lower cost subscription. The Hootsuite copy features is missed, but Later has hashtag suggestions which is nice. I really need something to post across multiple platforms. I also needed the ability to schedule more than the 5 free scheduled posts …
    Incentivized
    Chose Later Social
    As a social media manager I find that Buffer, Hootsuite and Sproutsocial are superior to all features available on Later.
    Incentivized
    Chose Later Social
    Hootsuite works well but I appreciate the ability to add Stories directly from Later which helps us be more engaging and productive with our posting.
    Incentivized
    Chose Later Social
    Hootsuite is still working with push notifications, (an extra annoying step) that Later has eliminated! Hootesuite places to many limits on user profiles which means the need for multiple accounts Later has eliminated these roadblocks in productivity.
    Incentivized
    Chose Later Social
    I considered Hootsuite, but I don't think they have a free plan.
    Incentivized
    Chose Later Social
    Later is hands-down the best platform I have used for planning and scheduling content.
    Incentivized
    Chose Later Social
    It's superior. Simply put. Later has better features and stronger functionalities, many of which none of these other tools have. When I used any of the previous tools there was always something missing so I had no choice but to work with two or three tools at the same time. …
    Incentivized
    Chose Later Social
    I’ve used a lot of different scheduling apps over the last 4 years but what I like most about Later is that it is one of Instagram's recognized partners, resulting in being allowed to access certain features. For example, Later and a few others are the only ones that are …
    Incentivized
    Chose Later Social
    Sprout Social is a great tool, however, the price for a smaller company like ours was prohibitive. Later doesn't have LinkedIn support the way Sprout Social does, however Later does have unique product offerings for Instagram that ultimately set them apart for our team. We've …
    Incentivized
    Chose Later Social
    We evaluated multiple social media scheduling programs and ultimately selected a service apart from Later, but with the addition of their new tools, we are looking to potentially go back. Later was always one of our frontrunners, and with its new improvements, we will likely be …
    Incentivized
    Chose Later Social
    Later is great specifically for Instagram. If you're looking for something to manage all of your social channels in, Later is not the tool for you.
    Incentivized
    Chose Later Social
    I've also used Planoly, which is what I switched from. Later by far is easier to use and manage and view. I like all the upgrade options and I like the blog posts to help navigate using the interface and also using Instagram. If I saw more results on Instagram I'd be all in, …
    Incentivized
    SAP
    Chose SAP Commerce Cloud
    Honestly, I wish we would have gone with Salesforce. For the cost, onboarding, plugins that Salesforce has (and SAP doesn't), mobile options, issues with SAP, etc., Salesforce would have been a better choice (in my opinion). Before the switch to SAP we had GoldMine and it was …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    328 Answers
    93%
    Would buy again
    13 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    283 Answers
    93%
    Delivers good value for the price
    13 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    333 Answers
    100%
    Happy with the feature set
    14 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    280 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    316 Answers
    100%
    Implementation went as expected
    12 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    HootsuiteLater SocialSAP Commerce Cloud
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    7.0
    324 Ratings
    9% below category average
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    -
    Ratings
    Boolean keyword searches7.0212 Ratings00 Ratings00 Ratings
    Filtering out noise/spam6.4224 Ratings00 Ratings00 Ratings
    Sentiment analysis6.7224 Ratings00 Ratings00 Ratings
    Broad channel coverage7.7298 Ratings00 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    8.1
    447 Ratings
    1% below category average
    Later Social
    8.7
    2 Ratings
    7% above category average
    SAP Commerce Cloud
    -
    Ratings
    Content planning and scheduling9.0447 Ratings10.02 Ratings00 Ratings
    Audience targeting7.2304 Ratings00 Ratings00 Ratings
    Content optimization7.7368 Ratings8.12 Ratings00 Ratings
    Workflow management8.4379 Ratings8.02 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    7.5
    359 Ratings
    8% below category average
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    -
    Ratings
    Automated routing and prioritization7.4260 Ratings00 Ratings00 Ratings
    Customer interaction histories7.3280 Ratings00 Ratings00 Ratings
    Bulk actions7.9311 Ratings00 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    7.0
    338 Ratings
    10% below category average
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    -
    Ratings
    Lead generation6.6208 Ratings00 Ratings00 Ratings
    Content marketing7.6305 Ratings00 Ratings00 Ratings
    Paid media management6.8206 Ratings00 Ratings00 Ratings
    Campaigns and promotions6.7256 Ratings00 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    8.1
    438 Ratings
    3% below category average
    Later Social
    9.0
    2 Ratings
    8% above category average
    SAP Commerce Cloud
    -
    Ratings
    Twitter7.6393 Ratings7.02 Ratings00 Ratings
    Facebook8.5421 Ratings8.92 Ratings00 Ratings
    LinkedIn8.0369 Ratings8.72 Ratings00 Ratings
    Google+8.960 Ratings00 Ratings00 Ratings
    Instagram8.6376 Ratings10.02 Ratings00 Ratings
    Pinterest7.2182 Ratings10.01 Ratings00 Ratings
    YouTube7.6175 Ratings9.62 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    7.8
    360 Ratings
    1% above category average
    Later Social
    4.0
    1 Ratings
    64% below category average
    SAP Commerce Cloud
    -
    Ratings
    Campaign success analytics8.2333 Ratings4.01 Ratings00 Ratings
    Real-time tracking7.7335 Ratings00 Ratings00 Ratings
    Competitor analysis7.6231 Ratings00 Ratings00 Ratings
    Account management
    Comparison of Account management features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    7.9
    369 Ratings
    0% below category average
    Later Social
    6.3
    2 Ratings
    23% below category average
    SAP Commerce Cloud
    -
    Ratings
    Role-based user permissions & privileges8.3317 Ratings00 Ratings00 Ratings
    Mobile access7.5336 Ratings6.32 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    -
    Ratings
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings00 Ratings8.799 Ratings
    Product management00 Ratings00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings00 Ratings8.196 Ratings
    Branding00 Ratings00 Ratings7.490 Ratings
    Mobile storefront00 Ratings00 Ratings7.291 Ratings
    Product variations00 Ratings00 Ratings8.092 Ratings
    Website integration00 Ratings00 Ratings8.097 Ratings
    Visual customization00 Ratings00 Ratings7.694 Ratings
    CMS00 Ratings00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    -
    Ratings
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings00 Ratings8.014 Ratings
    Checkout user experience00 Ratings00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    -
    Ratings
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    -
    Ratings
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings00 Ratings7.687 Ratings
    Personalized recommendations00 Ratings00 Ratings8.184 Ratings
    SEO00 Ratings00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Hootsuite and Later Social and SAP Commerce Cloud
    Feature
    Hootsuite
    -
    Ratings
    Later Social
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings00 Ratings7.987 Ratings
    Order processing00 Ratings00 Ratings8.490 Ratings
    Inventory management00 Ratings00 Ratings8.282 Ratings
    Shipping00 Ratings00 Ratings7.981 Ratings
    Custom functionality00 Ratings00 Ratings7.987 Ratings
    Best Alternatives
    HootsuiteLater SocialSAP Commerce Cloud
    Small Businesses
    Sendible
    Score7.1 out of 10
    Sendible
    Score7.1 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    HootsuiteLater SocialSAP Commerce Cloud
    Likelihood to Recommend
    8.4
    (510 ratings)
    10.0
    (17 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Usability
    8.3
    (149 ratings)
    10.0
    (4 ratings)
    8.0
    (38 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (263 ratings)
    9.0
    (9 ratings)
    7.0
    (4 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    9.6
    (48 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    HootsuiteLater SocialSAP Commerce Cloud
    Likelihood to Recommend
    Hootsuite
    Hootsuite presents my team everything we need to manage the social media function. Even writing the "what can be improved" section strained me, because there really isn't a whole lot to complain about. At this point, I (and my social media manager) need to explore the platform more, specifically OwlyGPT, campaigns, and listening. It's pretty much everything we need right now
    Incentivized
    Read full review
    Later
    The free version is more than enough for personal use. But if you have a small business or if you're trying to grow your brand, it's better to use one of the premium plans. It's worth it. Later is especially useful if you manage multiple accounts for multiple brands/companies because you'll be managing everything with just one tool
    Incentivized
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Pros
    Hootsuite
    • Reporting. We are able to pull accurate and concise data points on our channels.
    • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
    • Creating content natively in the platform!
    Incentivized
    Read full review
    Later
    • Later's easy upload feature (drag and drop) is incredibly helpful, especially for multiple images and videos.
    • The drag and drop option for scheduling content is easy, and images and videos load rather quickly depending on size.
    • Captions can be saved if there are posts or common phrases that repeated and shared out from the content.
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Cons
    Hootsuite
    • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
    • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
    • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
    Incentivized
    Read full review
    Later
    • I wish I could edit the look and feel of my pictures within Later a little easier. There are standard filters, but for brand sake, I need everything to be consistent.
    • I wish there was a direct integration with things like Canva and Lightroom to make uploading and editing my images seamless.
    • The biggest thing I wish Later did was allowing a better threshold for the free accounts. All of the helpful and useful features are for paid only (video posts, multi-image posts, analytics, etc). I can't justify the cost for just a few posts a month. I end up doing all of the video and multi-image posts manually, which lately has me questioning the benefit of Later's free version as a small business.
    Incentivized
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Later
    No answers on this topic
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Usability
    Hootsuite
    I will give Hootsuite a rating of 10/10 because it has delivered measurable business impact through social media. It helps centralize and streamline content planning, approvals, scheduling, and reporting in one place. It has significantly reduced manual workload and improved team efficiency. We achieved higher engagement rates, faster customer response times, and improved lead quality through social channels. It has also helped us with centralized reporting across different social media channels.
    Incentivized
    Read full review
    Later
    The desktop site is almost perfect, I love it. I love that I can drag and drop, I love that I can easily and quickly switch to analytics and switching profiles... love the ease of link in bio. so great!
    Incentivized
    Read full review
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Reliability and Availability
    Hootsuite
    Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
    Read full review
    Later
    No answers on this topic
    SAP
    No answers on this topic
    Performance
    Hootsuite
    HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
    Read full review
    Later
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
    Read full review
    Later
    Later are not just a software tool, they also provide marketing advice, tips, and tutorials via their blog. I’ve only had to reach out to them for help a few times and have found them to respond much faster than other tools in their category. I receive weekly emails with updates, marketing tips and invites to online events. I look forward to their emails as I’ve learned a lot of things that I’ve been able to actually implement.
    Incentivized
    Read full review
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    In-Person Training
    Hootsuite
    Very easy to teach and learn
    Read full review
    Later
    No answers on this topic
    SAP
    No answers on this topic
    Online Training
    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
    Read full review
    Later
    No answers on this topic
    SAP
    No answers on this topic
    Implementation Rating
    Hootsuite
    Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
    Incentivized
    Read full review
    Later
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Alternatives Considered
    Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate our social platforms into our existing CRM, which is a cost saver, but Hootsuite is social media-focused, so the set-up is easier.
    Incentivized
    Read full review
    Later
    I went with Later for the lower cost subscription. The Hootsuite copy features is missed, but Later has hashtag suggestions which is nice. I really need something to post across multiple platforms. I also needed the ability to schedule more than the 5 free scheduled posts offered by Hootsuite. Later has been working great for what I need it to do to support my small event promotion business.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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    Scalability
    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
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    Later
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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    Return on Investment
    Hootsuite
    • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
    • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
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    Later
    • Increased social media involvement - Since utilizing Later and another social media scheduling tool, we have seen our growth rise as much as 12% in just a few months. This includes followers, likes, and engagement. This is huge for us since social media is a great way to generate new customers and increase brand awareness.
    • Easier reporting - Analytics tools on most of the big three (Facebook, Instagram, and Twitter) are pretty limited. Later is a great way to take a look at our Analytics, and it makes it easy to understand the numbers.
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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    ScreenShots

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts