IBM Instana vs. Workspace ONE Intelligence for Consumer Apps

I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.

Incentivized

Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.

Incentivized

• Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
• Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
• Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
• Ability to create Applications to logical group important flows

Incentivized

• Identifying crashes users are experiencing.
• Allowing us to see how many times the crash occurred.
• Allowing us to see what times the crashes have occurred.

Incentivized

• I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
• The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.

Incentivized

• Pointing to exact line number of the crash
• A more explicit navigation bar (a little confusing for the user)
• Third-party API specific crash reporting (instead of just listing the endpoint)

Incentivized

We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.

Incentivized

A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try

Incentivized

• System down time is shortened as our ability to troubleshoot issues goes up.
• Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard.
• We are able to react to issues quickly through the smart alert system rather than manual checks.

Incentivized

• Allow us to release iOS versions quicker to the app store
• Help us solve bugs and view bread crumb trails on money-making actions within the API
• Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app

Incentivized