Insperity vs. ProSoft Solutions

It's great for a company who doesn't have a strong knowledge in the US side and has a group of employees that work from the US. I think it is perfect for a non-US company who also has a small operations in US. Insperity helps us handle anything HR-related on the US side, so we don't have to stress about compliance and liability etc. They have a dedicated team to help us. Their customer support is also pretty useful too.

Incentivized

It is very well suited for minimal human interaction while gathering requirements as certain fields are pre-populated while capturing the requirements. There is an easy import feature to add requirements to the system. Training for the users isn't a complicated process. Integration with other collaboration tools needs to be made more easier and robust like that with Sales Force or Slack or Microsoft Teams.

Incentivized

• Expensable provides tracking information so that you can see the progress of an expense report, from draft through to payment completion.
• Ability to take a picture of expense and upload via your phone, which gives you a head start on your expense report, and allows you to not accumulate/sort through a lot of paper.

Incentivized

• requirement gathering - automated way of capturing similar requirements
• training of newly onboarded members
• support for quick account setup
• product configuration

Incentivized

• It is not very intuitive how to use it at times. Fellow coworkers (less tech savvy) have had trouble submitting expenses on the desktop version.
• The "image bin" for expenses is not intuitive/difficult to use.
• The application could be smarter/connect to other applications such as Concur.

Incentivized

• Prosoft solution needs to add pictorial representation for workflows
• There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
• for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions

Incentivized

I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.

Incentivized

Prosoft Solutions is a good tool but just for ease of integration, we do have some teams in our organization using ServiceNow tools as well. Within our team, as we wanted to attain faster training and customer support, we have gone with Prosoft.

Incentivized

• I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.

Incentivized