Likelihood to Recommend I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P Senior Internet Marketing Coordinator
Read full review If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
Read full review Pros Private registration: 1&1 offers free private registration which makes them an automatic favorite. Reliable customer service: always someone available when I call in and I have never had my issue not get resolved. Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well. Read full review You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources. If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors. Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality. SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM. Read full review Cons Navigating some contract changes International customer careline Read full review Business model and clarity about prices after the second year Server Performance when it's stressed or under a big volume of traffic Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes Read full review Support Rating I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
Read full review Alternatives Considered GoDaddy users seem to have more challenges with connecting their websites to their domain and customer service.
Read full review I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
Read full review Return on Investment There is no downtime so we appear dependable to our customers. The cost of 1&1 is very reasonable. Emily P Senior Internet Marketing Coordinator
Read full review All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings. Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime. Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns. Read full review ScreenShots