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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jenzabar SONIS

    Score9.1 out of 10
    N/AJenzabar now offers SONIS, a student information system (SIS) oriented around the needs of smaller higher education institutions. Jenzabar supports the former SONISWEB product since its acquisition of original developer RJM Systems in 2015.N/A

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
    Pricing
    Jenzabar SONISAgentforce Education
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jenzabar SONISAgentforce Education
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Jenzabar SONISAgentforce Education
    Considered Both Products
    Jenzabar, Inc.
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Jenzabar SONISAgentforce Education
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Jenzabar SONIS and Salesforce Agentforce Education
    Feature
    Jenzabar SONIS
    8.8
    2 Ratings
    6% above category average
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Integrations with 3rd-Party Education Technology7.32 Ratings6.05 Ratings
    Online Registration Management9.12 Ratings6.06 Ratings
    District Communications, such as messaging and alerting4.52 Ratings10.03 Ratings
    Roster Management7.32 Ratings9.34 Ratings
    Platform Customization8.01 Ratings10.05 Ratings
    Teacher Self-Service10.01 Ratings8.53 Ratings
    Student Data Security10.01 Ratings10.06 Ratings
    Community Support9.12 Ratings8.05 Ratings
    Class Scheduling10.01 Ratings9.43 Ratings
    State and National-level Reporting10.01 Ratings5.03 Ratings
    Compliance Support10.01 Ratings4.05 Ratings
    Teacher and Parent Mobile Application10.01 Ratings8.43 Ratings
    Best Alternatives
    Jenzabar SONISAgentforce Education
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jenzabar SONISAgentforce Education
    Likelihood to Recommend
    9.1
    (4 ratings)
    6.4
    (14 ratings)
    Usability
    9.1
    (1 ratings)
    6.9
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.2
    (2 ratings)
    User Testimonials
    Jenzabar SONISAgentforce Education
    Likelihood to Recommend
    Jenzabar, Inc.
    We often had students who came and took a class or completed a program, left, and then came back for something else at a later time. It was nice to be able to have someone in Jenzabar SONIS with multiple statuses. They could be in as a Student for the current class while still being in as an Alumni for the program they had graduated from. Most of our programs are set up so the students within that program are all taking the same courses at the same time. The bulk registration feature made it easy to enroll one student and then use that student's enrollment to quickly enroll all of the others in the program. That was a huge time saver. We had letters and emails that we wanted to send out at specific times in the application process. The Activity tool in Jenzabar SONIS made it easy for us to have some things that were automatically added to a person's record and others that we could add as needed. We could then run timed letters or emails and get our communication sent out. We had some challenges with Jenzabar SONIS because we have a number of certificate programs that are only one semester in length. We often had students who would complete one certificate (program) in the fall and then complete another one in the spring. Many of the reports pulled data only for the active enrollment so we had to go back and manually pull the data for the enrollment from the other semester if we needed something for the full school year.
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    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
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    Pros
    Jenzabar, Inc.
    • Great value
    • Built in reports are great, but it also has add on reporting that is fantastic.
    • Hosting they offer is phenomenal nearly no downtime, ever!
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    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
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    Cons
    Jenzabar, Inc.
    • SONIS sorts my advisees by class and then by name. This is NOT useful. There should be an option for sorting by name only. I advise almost fifty students. It wastes my time looking for them in the sophomore listing, then the junior listing......
    • When registration of a student for semester courses is complete, there should be an option to print out only the courses scheduled, NOT the entire page which shows available courses at the bottom.
    • SONIS sometimes kicks me out for no reason.
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    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
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    Usability
    Jenzabar, Inc.
    It's Easy to use and navigate through. It gets the job done for daily tasks. Sometimes it may require a small amount of manual work. You can handle student records, housing, and check-ins without needing multiple systems. After staff are trained, they can move through tasks pretty quickly, which saves lots of time.
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    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
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    Support Rating
    Jenzabar, Inc.
    No answers on this topic
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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    Alternatives Considered
    Jenzabar, Inc.
    We changed databases in 2011 because the company we were with was going to quit supporting our software. We evaluated a number of different SISs available at the time and felt Jenzabar SONIS provided the best tools for our school. Most of the others were either geared more for adult education, individual course offerings or for schools that primarily had degree-seeking students. We needed something that could address both needs.We felt Jenzabar SONIS did that best of the ones we reviewed.
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    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
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    Return on Investment
    Jenzabar, Inc.
    • Facilitates grade input by faculty.
    • Facilitates course enrollment by students.
    • Facilitates viewing student records and determining progress to program completion.
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    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
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    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub