Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Wrike
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
Jira SoftwareWrike
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Jira SoftwareWrike
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Jira SoftwareWrike
Considered Both Products
Jira Software
Chose Jira Software
Jira [Sofware] being the market leader, it is a lot easier to sell internally when it comes to the core product (backlog management). The additional scenarios that are supported, such as service ticketing and knowledge base management, can also be added whenever you feel ready …
Chose Jira Software
I like that you can visually monitor many projects simultaneously. I like that you can add tickets and issues to the system relatively quickly and easily. The tool is pretty intuitive and it only takes a few attempts before you understand how the system works.
Wrike
Chose Wrike
Jira does not have project planning and project management abilities as Wrike have. Jira is very agile oriented and not suited for waterfall project plans. Jira has no gantt view.
Chose Wrike
Wrike has more advanced features, but Jira is more user friendly. I didn't choose the software.
Chose Wrike
At my company, we use both Jira and Wrike. Jira is used more for task management and communication between designers, developers, QA, and product owners, and Wrike (at our company) is used more for request submission to specific teams.
Chose Wrike
Wrike works well for both Traditional (waterfall) and agile project management types while having reporting features that can pull from either project structure.
their customer support team is involved and supportive
they have a robust support community (forums) and learning …
Chose Wrike
Better than Trello (more flexible), loses out to Jira from an IT project perspective but more user-friendly for the wider company
Chose Wrike
I did not select Wrike. It was in use when I arrived. I actually find it easier to organize and search for projects and tasks in Jira rather than Wrike. However, Wrike does seem to do a better job of reminding me when there are tasks that others have assigned to me that I am …
Chose Wrike
Trello is too simplistic for the scope of the projects we manage, whereas Jira and Confluence are too confusing with too steep a learning curve. Wrike, by comparison, is as simple or as complex as you make of it and intuitive enough that no real instruction is needed on how to …
Chose Wrike
Wrike is an inbetweener for me, with Trello being a basic entry level platform, but it is free.. which is great to use. Where Jira is a complex platform to use, well laid out for bigger company basses... but quite costly. I do wish that Wrike had more of a sprint task basis …
Chose Wrike
Well, Wrike is our team standard. However, the only problem are some contributors (guests) cannot collaborate. Smartsheet might be another choice for us, since Wrike is more expensive and requires all collaborators to get accounts.

The only thing why I personally, would …
Chose Wrike
Jira required too many third party integrations in order for us to be able to do what we can do with Wrike right out of the box! Wrike works seamlessly with the rest of the Microsoft suite we use, and the Teams integration keeps our team on task and our business partners …
Chose Wrike
I have a soft spot for Jira since I used it for 5 years (compared to Wrike that I've been using for about 6 months now). The automation is a lot more intuitive and complex on Jira and allows for more potential compared to Wrike. I was given a good comparison of the two: Wrike …
Chose Wrike
Jira is suited more towards software developers; however, Wrike is better suited for marketing professionals.
Chose Wrike
Wrike offers way more tools within the platform than Jira
Chose Wrike
I selected Wrike to keep a log of the work that I do. The organization that I work for recently adopted Asana. I am learning to use Asana to interact with other staff members, but I will continue to use Wrike for my work logs.
Chose Wrike
Wrike is much better for collaboration than Newscred.
Chose Wrike
wrike gets really granular with tasks and ownership, and allows you to automate particular project mechanics that other software does not do. Wrike is also very collaborative, with the ability to manage your own dashboard or create one for others that allows to easily …
Chose Wrike
These two services are very similar platforms. Both allow service request tickets to be digitally submitted to the IT Department to report bugs and issues with programs, software, etc. I like the functionality of Wrike better, though, for the most part. Once you get used to the …
Chose Wrike
  1. Accessible over Cloud, work on project update, anytime, anywhere.
  2. The collaboration using the Stream, the annotation to notify users with their action items.
  3. It is excellent for projects that are quick and result oriented. SMB businesses are well suited to adopt the tool quickly …
Chose Wrike
When balancing needs of Roadmap Planning, Program Management, Project Management, Work Management, Queue Management, Ticket Management, I think Wrike hits the perfect balance of usability and configurability with the power to scale effectively while maintaining governance, all …
Chose Wrike
Wrike is a much more complete and integral solution, easy to use, and for our company structure and task nature, weighing heavily on the pros side compare to these other products. Even though it's not an all-in-one solution based on our needs, it's surely the one in terms of …
Chose Wrike
Wrike is more flexible and better built for non-software related projects
Chose Wrike
I prefer Wrike as I find the interface more user friendly and the customization of it endless - making it work for us exactly how we need it
Chose Wrike
Even though we had fully licenced Microsoft Project along with other products. we we looking for other products for project planning me and other few team members had already used Wrike in our previous jobs and were really impressed with ease of working which Wrike offered. …
Top Pros
Top Cons
Features
Jira SoftwareWrike
Project Management
Comparison of Project Management features of Product A and Product B
Jira Software
-
Ratings
Wrike
7.8
680 Ratings
4% above category average
Task Management00 Ratings8.6675 Ratings
Resource Management00 Ratings7.7565 Ratings
Gantt Charts00 Ratings7.8475 Ratings
Scheduling00 Ratings7.8588 Ratings
Workflow Automation00 Ratings7.7571 Ratings
Team Collaboration00 Ratings8.6673 Ratings
Support for Agile Methodology00 Ratings7.7338 Ratings
Support for Waterfall Methodology00 Ratings8.0298 Ratings
Document Management00 Ratings7.2567 Ratings
Email integration00 Ratings7.2517 Ratings
Mobile Access00 Ratings7.6486 Ratings
Timesheet Tracking00 Ratings7.9302 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.7226 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Software
-
Ratings
Wrike
7.8
231 Ratings
5% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings8.1228 Ratings
Integration with accounting software00 Ratings7.6130 Ratings
Best Alternatives
Jira SoftwareWrike
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareWrike
Likelihood to Recommend
8.7
(187 ratings)
8.4
(714 ratings)
Likelihood to Renew
9.0
(35 ratings)
8.3
(94 ratings)
Usability
7.2
(28 ratings)
8.4
(55 ratings)
Availability
5.3
(3 ratings)
9.0
(18 ratings)
Performance
8.0
(1 ratings)
7.9
(15 ratings)
Support Rating
8.8
(23 ratings)
9.0
(84 ratings)
In-Person Training
-
(0 ratings)
7.5
(5 ratings)
Online Training
8.0
(1 ratings)
7.7
(11 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(31 ratings)
Configurability
-
(0 ratings)
6.4
(10 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(4 ratings)
Ease of integration
7.7
(8 ratings)
7.9
(6 ratings)
Product Scalability
-
(0 ratings)
8.3
(11 ratings)
Professional Services
-
(0 ratings)
7.9
(4 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.8
(7 ratings)
User Testimonials
Jira SoftwareWrike
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Wrike
My organization used Google Sheets to work with subbies, but we've since switched to Wrike. It is user friendly, has formulas and customizable fields. Wrike has been a lifesaver because instead of sharing Google Sheets with external customers and typically they messing up - deleting formulas, users can simply fill out a request form without logging into Wrike . All details are displayed in a table view, making management much easier.
Read full review
Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Wrike
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review
Wrike
Wrike, overall, is pretty easy to setup and use. I still find challenges in changing milestone dates but our programs / date changes are different than industry standard so that is partly the issue. We love the Excel look along with the dashboards! There are also built in analytics that really assist in seeing where the projects are!
Read full review
Reliability and Availability
Atlassian
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review
Performance
Atlassian
No answers on this topic
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
Read full review
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review
Wrike
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
Read full review
In-Person Training
Atlassian
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
Read full review
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
Read full review
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Wrike
I have not used other products except Microsoft Teams channels with file sharing and standard sharing from Adobe, text and email messaging, and Zoom/gotomeeting sharing. This is the first product that I have used that had the functionality and platform where the sharing is simplistic. It is better than standard sharing through email or other simple forms because everything stays together.
Read full review
Contract Terms and Pricing Model
Atlassian
No answers on this topic
Wrike
company purchase
Read full review
Scalability
Atlassian
No answers on this topic
Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
Read full review
Professional Services
Atlassian
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt Chart