accesso Siriusware vs. Lavu

Siriusware seems best suited for organizations that are working with many programs and events that are running at different times. You are able to easily check registration for different events at the same time which is very helpful. If you have staff that are focusing just on data analysis and reporting then Siriusware would be very useful for them. On the flip side if you need to train seasonal staff on the point of sale and process multiple sales in a quick amount of time then this is not the best fit. The interface can be clunky and slow especially when you have internet problems.

Incentivized

For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.

Incentivized

• Some support agents are helpful
• Basic front end is good
• Up-time is good

Incentivized

• The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
• Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
• The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.

Incentivized

• The integration with our CRM (Raiser's Edge) leaves much to be desired. It is kind of a mess.
• There are a lot of moving pieces and if something gets inadvertently skipped during the backend set-up of forms, it can create real headaches.
• It is not especially intuitive to use, in my opinion.

Incentivized

• Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
• Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
• Have had the system go out on a weekend and took 20 plus minutes to get back online
• Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help

Incentivized

Any POS implementation is a lot of work, and a lot of learning for Admin, IT, management, end users, etc. This was selected by a consultant we hired. We have many regrets regarding the process, but are now kind of stuck and it is basically getting the job done. It is not ideal, but the people who chose this have learned a lot in the process.

Incentivized

Square has a simpler interface but lower quality reporting for accountants.

Incentivized

• It has allowed us to look at our total revenue more easily and figure out where we are falling short.
• We do face more issues from the customer having difficulty registering for programs because of some of the limitations when being used as a online ticket point of sale.
• It has allowed us to process refunds ourselves, which we were not able to do, which has allowed for better customer interaction.

Incentivized

• LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.

Incentivized