LeadDesk vs. Nextiva Contact Center
LeadDesk vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
LeadDesk | Nextiva Contact Center | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LeadDesk | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LeadDesk | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LeadDesk | Nextiva Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (34 ratings) |
Likelihood to Renew | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
LeadDesk | Nextiva Contact Center | |
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Likelihood to Recommend | LeadDesk No answers on this topic | Nextiva |
Pros | LeadDesk No answers on this topic | Nextiva |
Cons | LeadDesk No answers on this topic | Nextiva |
Likelihood to Renew | LeadDesk No answers on this topic | Nextiva |
Support Rating | LeadDesk No answers on this topic | Nextiva |
Alternatives Considered | LeadDesk No answers on this topic | Nextiva |
Return on Investment | LeadDesk No answers on this topic | Nextiva |
ScreenShots |