TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Leadfwd

    Score8.2 out of 10
    N/ALeadfwd, from the company of the same name in Staten Island, combines B2B Prospecting, Sales Outreach and Account-Based Marketing. It replaces the former INBOX25.N/A

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
    Pricing
    LeadfwdThryv
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LeadfwdThryv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    LeadfwdThryv
    Considered Both Products
    Leadfwd
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    LeadfwdThryv
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Leadfwd and Thryv
    Feature
    Leadfwd
    7.4
    2 Ratings
    4% below category average
    Thryv
    9.2
    8 Ratings
    22% above category average
    WYSIWYG email editor7.02 Ratings00 Ratings
    Dynamic content7.01 Ratings8.97 Ratings
    Ability to test dynamic content7.01 Ratings9.17 Ratings
    Landing pages9.01 Ratings10.01 Ratings
    A/B testing3.22 Ratings00 Ratings
    Mobile optimization6.22 Ratings8.88 Ratings
    Email deliverability reporting9.62 Ratings9.17 Ratings
    List management8.62 Ratings8.96 Ratings
    Triggered drip sequences8.82 Ratings9.73 Ratings
    Lead Management
    Comparison of Lead Management features of Leadfwd and Thryv
    Feature
    Leadfwd
    8.0
    2 Ratings
    2% above category average
    Thryv
    8.1
    7 Ratings
    19% above category average
    Lead nurturing automation8.42 Ratings8.76 Ratings
    Lead scoring and grading7.32 Ratings00 Ratings
    Data quality management7.72 Ratings8.66 Ratings
    Automated sales alerts and tasks8.52 Ratings7.16 Ratings
    Campaign Management
    Comparison of Campaign Management features of Leadfwd and Thryv
    Feature
    Leadfwd
    7.0
    1 Ratings
    6% below category average
    Thryv
    9.0
    5 Ratings
    19% above category average
    Calendaring5.01 Ratings9.05 Ratings
    Event/webinar marketing9.01 Ratings9.04 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Leadfwd and Thryv
    Feature
    Leadfwd
    7.5
    1 Ratings
    0% above category average
    Thryv
    6.7
    8 Ratings
    4% below category average
    Social sharing and campaigns9.01 Ratings9.48 Ratings
    Social profile integration6.01 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Leadfwd and Thryv
    Feature
    Leadfwd
    6.3
    2 Ratings
    16% below category average
    Thryv
    6.6
    7 Ratings
    5% below category average
    Dashboards6.52 Ratings9.17 Ratings
    Standard reports6.32 Ratings8.67 Ratings
    Custom reports6.01 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Leadfwd and Thryv
    Feature
    Leadfwd
    9.1
    2 Ratings
    19% above category average
    Thryv
    8.3
    6 Ratings
    45% above category average
    Role-based workflow & approvals8.82 Ratings8.92 Ratings
    Customizability7.92 Ratings8.15 Ratings
    Integration with Salesforce.com10.01 Ratings00 Ratings
    Integration with SugarCRM9.62 Ratings00 Ratings
    API00 Ratings7.93 Ratings
    Best Alternatives
    LeadfwdThryv
    Small Businesses
    Vbout
    Score9.9 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeadfwdThryv
    Likelihood to Recommend
    8.2
    (2 ratings)
    9.5
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    LeadfwdThryv
    Likelihood to Recommend
    Leadfwd
    I think Inbox25 is a great fit for companies outgrowing lower-end, disconnected email marketing applications. Companies with a more formalized marketing organization that send a lot of emails (tens of thousands monthly or more) will be better served with a product like Inbox25 that is less complex, easier to use, and much more affordable (30% lower by our experience) from the larger marketing automation products on the market. Our company has 3 full-time marketing staff with over 100,000 contacts (with valid emails) that we target in various direct and drip email campaigns and Inbox25 fits our needs just fine. I suspect that we may outgrow the product eventually but I think it'll meet our needs just fine for many years to come.
    Incentivized
    Read full review
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    Pros
    Leadfwd
    • SugarCRM integration
    • Ease of building workflows
    • Responsive, helpful support team
    Incentivized
    Read full review
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    Cons
    Leadfwd
    • Inbox25 is in a growth phase and has transformed their product pretty fast. With that comes an increased need to continually learn how to leverage new features.
    • Tutorials and product documentation exist but it is relatively minimal. They overcome this with personalized, one-on-one training that is recorded for future review using a project management platform.
    • Inbox25 has expanded beyond Sugar CRM to include Salesforce.com integration. I'm not sure if they plan to add integrations to other applications but they are positioned well for growth.
    Incentivized
    Read full review
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    Usability
    Leadfwd
    No answers on this topic
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    Support Rating
    Leadfwd
    No answers on this topic
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    Alternatives Considered
    Leadfwd
    Different platforms stack up particularly well for different use cases. INBOX25 is our default choice for SugarCRM users.
    Incentivized
    Read full review
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    Return on Investment
    Leadfwd
    • We have successfully moved cold suspects to leads and leads to opportunities, and opportunities to customers with Inbox25. We are just now starting to realize more value given that we've only recently started using the more advanced drip marketing and lead scoring features.
    • When we used the pay-as-you-go version we were paying just pennies per email and remained CAN-Spam Act compliant. It was harder to quantify the ROI then but it was apparent that email marketing was working and moving prospects from one sales stage to another. It was also very useful for re-engaging prospects and promoting products and services to customers.
    • Our total investment in the advanced edition is less $30,000 annually and we expect the ROI to be less than one year. It could have been sooner if we'd have been more thoughtful in our initial implementation.
    Incentivized
    Read full review
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments