Likelihood to Recommend I like this product since it has been the best locater of excellent performing members from each department. It scales down all KPIs providing the guidelines to all employees on how they can improve performance and increase production in their roles. Revenue collected from sales is budgeted as per department production to motivate the best performing department. It is easy to customize templates from this platform to suit sales demands and promote marketing.
Read full review Top Hat is well suited for courses where students are comfortable with utilizing online learning management system as part of their course contents. It is more appropriate to use Top Hat as a stand-alone learning management system or if the school happens to have it integrated to the system. It is not recommended to use Top Hat and another platform or system for students as this would be too much for students.
Read full review Pros Set individualized goals. Measure pacing towards goal, and what needs to change to hit goal. Structure 1-1 and other feedback forms in a digestible, formal way rather than Google Docs. Read full review I use Top Hat as a discussion tool where the students can write what they have learned or what they haven't. Exams are taken in class and are totally paperless with grades available immediately. Read full review Cons Casting Capabilities. LevelEleven is a complex program and can't be cast to multiple TV screens via Chromecast. Every Splash action needs to be built as it's own Process in Salesforce. Improve UI of Salesforce Contest Engine. Read full review If students are paying, it's a confusing onboarding process for students and instructors and could be better streamlined. The Android app not as well polished as iOS. A better, free, or ad-supported model might be more palpable to students. Integration directly with PowerPoint -- not requiring instructors to upload their slides to Top Hat. Read full review Support Rating Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!
Read full review They are very helpful and fast to resolve any issues
Read full review Alternatives Considered The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.
Read full review Top Hat generally stacks up pretty well against other industry leading or popular learning management systems. Top Hat is comparable to learning management systems used in most educational institutions. The features such as allowing the educator to create an interactive experience by leveraging tools such as quizzes and polls is comparable. Data on student performance is also a helpful feature that is comparable to that of other similar learning management systems.
Read full review Return on Investment The business value has come from productivity from our ADR's. Being able to track metrics and gamify has led to a higher number of conversations and meetings set. We tried using the coaching aspect of the tool for performance reviews and it was more buggy than expected. It wasted time rather than getting the information from our reps to managers. Read full review One of the better ways to track attendance in a mostly secure and automated way. Promotes more active learning, especially in large classrooms. Unpopular if students have to pay. Read full review ScreenShots