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63 Ratings

SolarWinds Loggly

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63 Ratings
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Score 7.3 out of 100
47 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

SolarWinds Loggly

It is well suited to very large volumes of logs where the immediate past is the area of interest, e.g. in situations where the issues are in the recent past. Loggly makes it very easy to search for particular terms of interest, within a specific time frame across the entire estate of devices or, indeed, within a subset, or on a specific device of interest. There does seem to be a short delay in the logs though, even with the "live tail" feature, Loggly might be less suited to "emerging" situations where the issues are occurring in real time.
Ciaran Kendellen | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

I will say that the LogRhythm NextGen SIEM Platform is well suited for an organization that is not very big but has multiple log sources. Or a lot of non-technical employees who do not know how to code or do write custom queries. Typically it is a good fit for universities and mid-range startups. This has an excellent interface, dashboard, useful for managing roles, but it doesn't provide the level of customization that a technical person with knowledge of coding probably would prefer. Software like Splunk and Elastic Search are much more flexible in terms of the granularity of the search.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

SolarWinds Loggly
LogRhythm NextGen SIEM Platform
8.6
Centralized event and log data collection
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
9.5
Correlation
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
9.0
Event and log normalization
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
8.7
Deployment flexibility
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
8.3
Integration with Identity and Access Management Tools
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
7.9
Custom dashboards and views
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
9.2
Host and network-based intrusion detection
SolarWinds Loggly
LogRhythm NextGen SIEM Platform
7.4

Pros

SolarWinds Loggly

  • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
  • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
  • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
Eric Cobb | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
  • The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
  • LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.
Joel Eng | TrustRadius Reviewer

Cons

SolarWinds Loggly

  • Once the logging limit is exceeded, there are no logs period. Unexpectedly noisy logs often correlate with services misbehaving and potentially leading to disruption. An outage is an awful time to lose visibility into the entire system of apps. Some ways to bridge this gap would be appreciated.
  • Filtering by tags is not intuitive in the web interface. You may believe that you are performing the same search and filter as last time since the tags entered are the same, however, this is often not the case. The reliable way to know that you have the same filter is to bookmark the URL. This lack of ease in usability results in devs using Loggly less than they could and implementing logs less effectively during development time (since they don't consider themselves likely to view them anyway).
  • Would like to see a way to onboard our less experienced devs to using Loggly effectively.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
  • Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
  • The LogRhythm agent, when used for FIM and RIM, is very memory intensive.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Loggly

SolarWinds Loggly 4.5
Based on 1 answer
Management is not open to having an agent sending the data to the cloud instance.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 9.0
Based on 1 answer
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
James Harrison | TrustRadius Reviewer

Usability

SolarWinds Loggly

SolarWinds Loggly 7.8
Based on 7 answers
Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 2 answers
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Anonymous | TrustRadius Reviewer

Support Rating

SolarWinds Loggly

SolarWinds Loggly 7.1
Based on 8 answers
The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
Simon Clarke | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 18 answers
Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus
Anonymous | TrustRadius Reviewer

Implementation Rating

SolarWinds Loggly

SolarWinds Loggly 7.3
Based on 3 answers
It has good architecture, which focus on ese of use.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 3 answers
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
James Harrison | TrustRadius Reviewer

Alternatives Considered

SolarWinds Loggly

We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort.We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
Chad Scates | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds Loggly

  • (Positive, actually!) Cost of Acquisition: Loggly is not OpenSource (i.e. Free in this case). Therefore, while you have a cost up front, you have a wealth of support from the people that built it, which can translate into Time savings and/or bringing contractors on-board just for augmentation purposes
  • Negative: Loggly covers a lot of the features that other Open Source Projects cover. That being said, it's regulated by supply and demand, and thus it has a certain "desirability" as a commercial (and therefore stable) project. As a result, unless you are an employee working in a company that sees Loggly as a necessary tool, you will probably not be exposed to it on your own
  • (Positive): Tagging of information, and filtering of logs makes this product worthwhile from a commercial perspective: You can train your employees, and have them filtering logs in a day. If they get stuck, you don't have to pull internal resources away to support them, you simply open a ticket with Loggly.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
  • Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
  • The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
Anonymous | TrustRadius Reviewer

Screenshots

LogRhythm NextGen SIEM Platform

Pricing Details

SolarWinds Loggly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SolarWinds Loggly Editions & Modules

Edition
Standard$791
Pro$302
Enterprise$392
  1. Per Month [Unlimited Users]
  2. per GB/day, per month, billed annually [Unlimited Users]
Additional Pricing Details
Free trial for Standard and Pro plans for 14 days with all features.

LogRhythm NextGen SIEM Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogRhythm NextGen SIEM Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SolarWinds Loggly
7.2
LogRhythm NextGen SIEM Platform
7.7

Likelihood to Renew

SolarWinds Loggly
4.5
LogRhythm NextGen SIEM Platform
9.0

Usability

SolarWinds Loggly
7.8
LogRhythm NextGen SIEM Platform
8.0

Support Rating

SolarWinds Loggly
7.1
LogRhythm NextGen SIEM Platform
8.0

Implementation Rating

SolarWinds Loggly
7.3
LogRhythm NextGen SIEM Platform
8.0

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