ThreatDown, powered by Malwarebytes vs. WithSecure Business Suite

I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

Incentivized

• Very stable and cost-effective.
• Better integration with leading database vendors would be great; this would address features that are missing like x-windows support and concurrent secure file transfers.
• Patching is relatively fast and not as frequent as other vendors (with no impact on adherence to security best practices).

• Very easy to install and low storage footprint.

Incentivized

• Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
• Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
• Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Incentivized

• Most up to date secure/encryption technology.
• Very fast to set up and maintain.
• Supported by all major hardware platforms (Microsoft, Linux).

Incentivized

• When you push install to clients, sometimes it will fail with generic errors, and it's hard to find out what is the cause of failure. Fortunately, it doesn't require too many changes on the client-side but it takes time to figure it out.
• When we bought it, we had an option to buy it with email support or phone support. The phone support was very high priced, so we ended up buying email support. when we experience any issues, it takes a long time to get a resolution. Fortunately, we haven't used their support much.
• It had a few incidents with false calls. We are using software that generates reports in MS Word format. The software will call Word to open with a report, but the anti-exploit will consider this as a threat and will block the function. You can put Word in an exception but it won't protect Word from a real exploit in the future.

Incentivized

• X-windows support could be more robust.
• Virtual shell adaptation could be improved.
• Greater concurrency for large secure transmissions would be a great add-on.

Incentivized

The renewal decision is not up to me and also, the current economic situation might not allow renewal

Incentivized

The software is very easy to manage. In 4 years, we hardly have experienced any issues. It simply works.

Incentivized

Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed

Incentivized

• Support organization is active, so is online community boards.
• There have been no significant issues that haven't been able to be quickly addressed by either online documentation or F-Secure support.
• Easy to use diagnostic tools and information gathering, make problem analysis fast.
• Phone support can be different due to time zone differences, but this has not been a major issue.

Incentivized

It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.

• This suite of software does not have any mentionable competition, in my opinion.
• It adheres to current security protocols, in-frequent patching requirements, low IT overhead, and on-going support are exemplary.
• Robust documentation and online community boards help keep support and maintenance transparent and efficient.
• Legacy support for older OS' is quite useful.
• Simplicity when onboarding into custom hybrid network configurations is also vital.

Incentivized

• Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well.
• We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well.

Incentivized

• Very low cost.
• Low IT overhead (very low network bandwidth, CPU, storage utilization).
• Supported by all major hardware vendors.

Incentivized