ManageEngine ADManager Plus vs. ManageEngine PAM360

ManageEngine ADManager Plus is doing good in lot of areas and making things easy for admins that take care of Ad related works. It is helping us to create users in bulk rather than following one by one step in active directory. Apart from the user creation, we can modify users in bulk without going to one by one in their profile. We can manage user account from here like account update, some modification, password related issues, and mailbox update. This tool is good but it has some drawbacks like we have 2 domains in our company but we cannot edit or modify users for both domains in a single attempt. We cannot change in password settings for both domains in single selection.

Incentivized

What our company likes the most about this product is the fact that our users can also store their own credentials in this tool without sharing them with other users--as well as its high level of database encryption. This is really a great product that you should have, which has all the basic functionality for password management.

Incentivized

• Bulk user creating/de-provisioning user, all bulk operations
• Reporting on many items, group membership, password expiration, etc.
• Works well with active directory and Google integration.
• Easy to use interface.
• Mobile app.

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• Providing preventive and detective security controls through approval workflows and real-time alerts on password access
• Meeting security audits and regulatory compliance
• Improving IT productivity many times by automating frequent password changes required in critical systems

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• The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
• Needs better integration with Office 365 and Microsoft Teams.

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• Improve the privilege access monitoring analytics feature to identify the fraud activities better

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We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

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Without training, I have been able to create reports that I need and get the information I am looking for

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Strong services expertise and strong customer focus

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Yes, it loads very quickly and moving between pages is very fast

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Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.

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Product functionality and performance

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My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I have become more proficient with scripting it is rare that I use ADManager except to create users using one of the templates we created. The standardization you get with the templates is really great, it could also be done using an XML file and PowerShell, but why fix what isn't broken?

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We are currently deploying on 1 department

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They are able to demo the product and clearly explain use case scenario's and how to do things

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• The software is licensed per tech, the pricing is pretty solid.
• Helpdesk tickets feel dramatically when we started using templates to create users
• Helps to keep the network secure by knowing which old user accounts to delete

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• Improve business process outcomes
• Improve compliance and risk management
• Cost management

Incentivized