Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…
$95
access for 5 techs and 50 computers billed annually
Pricing
ManageEngine Remote Access Plus
Editions & Modules
Standard
95$
access for 5 techs and 50 computers billed annually
Professional
145$
access for 5 techs and 50 computers billed annually
Standard
200$
access for 5 techs and 50 computers billed annually
Professional
300$
access for 5 techs and 50 computers billed annually
Offerings
Pricing Offerings
ManageEngine Remote Access Plus
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee
No setup fee
Additional Details
Remote Access Plus comes absolutely free for accessing upto 10 computers.
More Pricing Information
Community Pulse
ManageEngine Remote Access Plus
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ManageEngine Remote Access Plus
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Chose ManageEngine Remote Access Plus
The best part about ManageEngine Remote Access Plus is that it supports every operating system which any employee can use like Mac, Linux, or Windows. It is packed with some incredible features for support and troubleshooting like inventory list, drag and drop files, keep track …
Great value for money, reduces the time technicians spend trying to access remote desktops, screenshots allow us to document fixes, the ability to reach multiple platforms is essential and works really well. The ability to transfer files back and forth between the remote …
Manage Engine is a part of a bigger family and this module is just a part of the Endpoint Central which comes as a more advanced product. Compared to other products, Manage Engine provides a better price but you get for what you pay. Support team is not always responsive or …
ManageEngine Remote Access Plus is very well suited in environments which consist hybrid operating system. It supports all types of OS like windows, Mac, and Linux. It helps in taking the remote of system and troubleshoot the m if any problem occurs hence engineers do not need to be physically present on the location for the purpose of solving it. It helps to keep a complete track of endpoints that what application, process is being used. It is not well suited in environment where there is no Active directory or SCCM server because ManageEngine Remote Access Plus need agent to work and deploying agent the environment where Active directory does not exist is a big task. Manually deploying agent on every system is very time taking and need so much of effort.
It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
It is an agent based solution which is a major disadvantage. We can not control the system which do not have agent installed on them. Hence this is a disadvantage. Even installing agent is a big task in a large organization.
Till the agent are not installed on every system we can not have full control over the organization network. Agent deployment takes time hence we can utilize the product with its full efficiency.
The pricing is very high, and it goes on increasing as we add more technician and endpoints.
The connection gets drop sometime while controlling in new release because it contains some bugs. We also need to have proper bandwidth for using it smoothly.
The implementation and deployment takes time and needs proper support from vendor. Sufficient documentation are also not available.