MasterControl Development Excellence vs. Propel

Scenario in which Propel is best on the grounds are : 1. Customer support is very enriching and helpful. 2. OMS electronic system is best part of it. 3. Salesforce platform is very user friendly. Scenario in which it needs improvement: 1. Platform releases sometimes affect business operation. 2. Preview and collaboration should be made very user friendly. 3. Variant and sharing management could be improved.

Incentivized

• Offers full PLM capabilities on my mobile phone.
• Greater flexibility to manage other customer facing processes.
• Customer service is very fast.

• Some of the platform issues and releases are still there which affect business operations.
• Reporting option could be made better with Excel or Word.
• Preview functionality is discouraging and needs to be addressed.

Incentivized

A major requirement for us was the ability to have a traditional ECN workflow, with multiple documents changed on the same workflow; most eQMS solutions do not include this capability. That ruled out several solutions for us. We selected Propel primarily because the cost was in-line with expectations and the reporting capabilities were excellent.

Incentivized

• Has allowed us to improve revenue at least 5% per campaign since we started using it
• Has allowed us to realistically model marketing costs that are within 10% of the projected values
• All of our 4 teams can see all marketing data

Incentivized