Sophos Intercept X vs. Trellix Intelligent Sandbox

To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously

Incentivized

McAfee Advanced Threat Defense is great in large enterprise environments with large, highly segmented networks. The administrator can create exceptions for specific applications as well as create exceptions through HAS which is very convenient for applications created in house. I do not recommend installing it on a computer with little ram memory, since this product demands a lot of resources and can be clearly distinguished in the Windows task monitor.

Incentivized

• Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
• When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
• It's easy to deploy on machines and stays updated.
• Good reporting features including alerts sent to the admin if there's ever something wrong with it.

Incentivized

• Virus and threat prevention
• Sandbox option
• VPN
• It does run flawlessly in background
• It can detect email threats too

Incentivized

• Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
• Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
• I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.

Incentivized

• There should be more updates.
• It is heavy on our system's storage or we need a high-storage system to run this tool.
• Its pricing is disappointing.

Incentivized

We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.

Incentivized

Very easy to use

Incentivized

Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Incentivized

Personally, I have only called our internal IT team about needing changes to permissions, not McAfee itself, but our IT team can make the changes though it seems to take them longer than I would think it needs to take. As someone who administers a different program, with different permissions, I would feel they should be able to make the exceptions faster and easier.

Incentivized

Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site

Incentivized

Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.

Incentivized

McAfee brand is used, mcafee antivirus scan, mcafee drive encryption, mcafee DLP, mcafee cloud proxy. He Kaspersky at the corporate level and used his admin dashboard is a bit rough. I recommend mcafee since the graphical environment is very friendly with the administrator. We selected it because at the administration level it is more comfortable, support for end users is very easy, the administration console can create roles and segregate permissions.

Incentivized

• Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
• When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
• We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.

Incentivized

• It does provide real-time threat prevention
• Good customer support
• System needs high configuration for seamless operation

Incentivized