Meditech Electronic Health Records vs. Prime Suite EHR

Meditech is well-suited to small, independent hospitals requiring a flexible, mostly full-featured EHR with good support. The Expanse upgrade was a significant step forward, and brought the system into the modern world of touch devices while reducing clinician documentation burden.

Incentivized

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

Incentivized

• Clean interface, easy to see alerts
• Light footprint on computers, quick to load
• Good organization of clinical material on the toolbar

Incentivized

• It is a trusty software that does not crash or glitch very often
• It is very secure
• I can use it from different locations

Incentivized

• Poor reporting
• Difficult to view grid data, such as complete medication history
• A lot of interfacing with its own product due to code differences

Incentivized

• Speed, it continues getting slower and slower with each new upgrade.
• Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
• Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.

I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

Incentivized