TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    memoQ

    Score6.1 out of 10
    N/AmemoQ is a translation technology from the company of the same name headquartered in Budapest, boasting an emphasis on quality, innovation and customer satisfaction.N/A

    Smartling

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
    Pricing
    memoQSmartling
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    memoQSmartling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    memoQSmartling
    Considered Both Products
    memoQ
    No answer on this topic
    Smartling
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    memoQSmartling
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.2
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    memoQSmartling
    Likelihood to Recommend
    memoQ
    I believe memoQ is the best CAT tool of all the ones I have tested. As a PM, it has a lot of file filters that are highly customizable. You can even use cascading filters to add extra filter settings to the default file filter. Also, the use of REGEX is almost available everywhere in memoQ. You can use regex for filenames, regex for tagging items in files, regex when importing items, regex when exporting translations, regex for QA checking, regex for filtering, etc. They also added a regex library so you can save your favorite regex and easily reuse them. From a translator's point of view, the LiveDocs functionality is something that no other CAT tool has (to my knowledge). With LiveDocs you can just add any type of document, and if it has selectable text, memoQ will search this text as if it were a TM while translating. Even for non-bilingual documents, this is really helpful as you can sometimes need to reference other materials while translating.
    Incentivized
    Read full review
    Smartling
    Smartling is great because I can use the Figma plugin to pull already translated strings into my project. If I need translations for the project, I can submit these strings from within and continue working on the next ask of the day. We also have great dev workflows built in: we submit one PR and a Smartling ticket, then, once the ticket is complete, run a simple command to pull in translated strings and refresh the project in a matter of seconds.
    Incentivized
    Read full review
    Pros
    memoQ
    • Filters
    • Resource management
    • Translation Network
    Incentivized
    Read full review
    Smartling
    • Excellent customer support reps that are available for any and all questions.
    • Detailed interface that allows you to control pretty much everything yourself.
    • Comprehensive help center containing articles and videos.
    Incentivized
    Read full review
    Cons
    memoQ
    • Assignments
    • Analysis
    • TMs
    Incentivized
    Read full review
    Smartling
    • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
    Read full review
    Likelihood to Renew
    memoQ
    No answers on this topic
    Smartling
    I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
    Read full review
    Usability
    memoQ
    No answers on this topic
    Smartling
    I do think Smartling has a very high usability. It is easy to access, straightforward in what it can do and has a user-friendly design. It is also highly adaptable, though I wish there was a way to set more keyboard shortcuts for functionalities where they are not currently available.
    Incentivized
    Read full review
    Support Rating
    memoQ
    No answers on this topic
    Smartling
    I always receive timely and pleasant support from their Help Desk!
    Read full review
    Alternatives Considered
    memoQ
    We are using memoQ for only certain projects and it’s not our main tool. It’s relatively slow and sometimes it can get too complicated. It does the job in the end but we prefer Memsource because of its easy-to-use interface as time is very important for us as project managers.
    Incentivized
    Read full review
    Smartling
    We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
    Read full review
    Return on Investment
    memoQ
    • Able to handle projects with difficult files that we would otherwise need to edit before translating.
    • Locking/tagging segments and strings with regex to reduce translation volume/cost.
    Incentivized
    Read full review
    Smartling
    • We can think in English and know that Smartling can localize and translate for the rest of the world's markets. This probably would have taken weeks, or at least a month, before Smartling, and now we can have translated strings for 150+ markets in a matter of a week.
    Incentivized
    Read full review
    ScreenShots