Microsoft Viva Glint vs. Work.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Viva Glint
Score 9.2 out of 10
N/A
A solution to improve engagement and performance with recommended actions and data-driven insights across employee lifecycle and organization-wide surveys. Glint was acquired by LinkedIn in October 2018, and is now Microsoft Viva Glint, an app that is available standalone or as part of Microsoft's Viva Suite of employee engagement applications.N/A
Work.com
Score 8.6 out of 10
N/A
Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products and capabilities. Historically it included features around sales coaching, motivation, and team alignment. In 2020, Salesforce presented features related to corporate and employee wellness, and return to work / social distance workplace readiness via Work.com's…N/A
Pricing
Microsoft Viva GlintWork.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Viva GlintWork.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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User Ratings
Microsoft Viva GlintWork.com
Likelihood to Recommend
8.2
(5 ratings)
8.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Viva GlintWork.com
Likelihood to Recommend
Microsoft
Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.
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Salesforce
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
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Pros
Microsoft
  • Great way to create and send surveys.
  • Easy to fill out when expecting 100s of responses.
  • Effective at collating response for management teams to review.
  • Ability to complete on mobile devices.
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Salesforce
  • Good interface
  • Simple and concise
  • User-friendly
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Cons
Microsoft
  • The commenting process could be improved--sometimes a survey will skip ahead when you aren't ready to proceed
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Salesforce
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
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Usability
Microsoft
INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.
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Salesforce
No answers on this topic
Support Rating
Microsoft
The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.
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Salesforce
No answers on this topic
Alternatives Considered
Microsoft
The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.
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Salesforce
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
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Return on Investment
Microsoft
  • Feeling more involved in company decisions.
  • Getting feedback to management on critical problems.
  • Having a place to vent in anonymity.
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Salesforce
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
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ScreenShots