Microsoft Viva vs. Work.com

Well suited for

• Companies that have experience of using the OKR methodology and have a clear understanding of what it is
• Companies that are planning to expand/scale the OKR program
• Companies that are looking to reduce the effort involved in running the OKR program

Ill-suited for:

• Companies that are using OKRs for the first time and do not have a clear understanding of the methodology

Incentivized

It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.

Incentivized

• AI Copilot
• Task reminder
• Calendar event reminders
• Helps me make more efficient and quicker social media post pushes that we do weekly

Incentivized

• Good interface
• Simple and concise
• User-friendly

Incentivized

• Accelerate integrations and add more integrations.
• Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
• Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.

Incentivized

• The change requests page could be better
• The process for the incident lifecycle could be a little simpler
• Search options could be improved a bit

Incentivized

Ally was preferred over the alternatives due to the following:

• Quick turnaround by reps
• Detailed product demo
• Ease of use in comparison other tools
• Clarity in terms of how Ally.io could resolve Crayon's existing issues

Incentivized

It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.

Incentivized

• AI co-pilot makes it easier to be more direct and less "wordy"
• Teams is a great program and I like how it's seamless and more advanced when you want to convert a file type.
• Tasks section is great way to keep track of lists that I constantly forget. Now I just use my computer to keep track of my "to-do list"

Incentivized

• Reduces time to resolve incidents
• Enables to get a good overview of the change
• Improves employee involvement and productivity

Incentivized