MindTitan vs. Zoom Contact Center
MindTitan vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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MindTitan | N/A | MindTitan implements AI and Machine Learning solutions that perform simple tasks for users, to allow them to concentrate on the most important tasks and improve customers’ experience. Specifically, they offer advanced AI chatbot and callbot for customer service designed to resolve clients' issues without interactions with actual representatives. The system runs a company-specific natural language processing model that supports local languages, though the tool offers more than automating… | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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MindTitan | Zoom Contact Center | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MindTitan | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
MindTitan | Zoom Contact Center | |
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Likelihood to Recommend | MindTitan No answers on this topic | Zoom |
Pros | MindTitan No answers on this topic | Zoom |
Cons | MindTitan No answers on this topic | Zoom |
Alternatives Considered | MindTitan No answers on this topic | Zoom |
Return on Investment | MindTitan No answers on this topic | Zoom |
ScreenShots | MindTitan Screenshots | Zoom Contact Center Screenshots |