Mojo Helpdesk vs. Pega Customer Decision Hub
Mojo Helpdesk vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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Mojo Helpdesk | Pega Customer Decision Hub | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mojo Helpdesk | Pega Customer Decision Hub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mojo Helpdesk | Pega Customer Decision Hub | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (9 ratings) |
Mojo Helpdesk | Pega Customer Decision Hub | |
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Likelihood to Recommend | Metadot Corporation | Pegasystems |
Pros | Metadot Corporation | Pegasystems |
Cons | Metadot Corporation | Pegasystems |
Alternatives Considered | Metadot Corporation | Pegasystems |
Return on Investment | Metadot Corporation | Pegasystems |
ScreenShots | Mojo Helpdesk Screenshots | Pega Customer Decision Hub Screenshots |