What users are saying about
2 Ratings
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Score 9.3 out of 100
40 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

mRemoteNG

Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows.Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
John Robinson | TrustRadius Reviewer

SolarWinds N-central

N-Central would be most appropriate in a situation where an experienced admin would like a product that is as customizable as possible. The products allows for a lot of customization, but would be less appropriate in a situation where a less experienced admin is looking for a product that requires less set up.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

mRemoteNG
8.7
SolarWinds N-central
8.0
Remote management of servers & workstations
mRemoteNG
9.0
SolarWinds N-central
9.2
Remote Active Directory® management
mRemoteNG
8.0
SolarWinds N-central
7.5
Multi-platform remote control
mRemoteNG
9.0
SolarWinds N-central
8.1
Screen sharing
mRemoteNG
SolarWinds N-central
8.4
File transfer
mRemoteNG
SolarWinds N-central
8.7
Instant message
mRemoteNG
SolarWinds N-central
7.9
Secure remote access with Smart Card authentication
mRemoteNG
SolarWinds N-central
6.9
Access to sleeping/powered-off computers
mRemoteNG
SolarWinds N-central
5.9
Over-the-Internet remote session
mRemoteNG
SolarWinds N-central
8.7
Initiate remote control from mobile
mRemoteNG
SolarWinds N-central
8.4
Centralized management dashboard
mRemoteNG
SolarWinds N-central
8.0
Session record
mRemoteNG
SolarWinds N-central
8.0
Annotations
mRemoteNG
SolarWinds N-central
7.8
Monitoring and Alerts
mRemoteNG
SolarWinds N-central
8.1

Pros

mRemoteNG

  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
John Robinson | TrustRadius Reviewer

SolarWinds N-central

  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
Nicolas Poague | TrustRadius Reviewer

Cons

mRemoteNG

  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
John Robinson | TrustRadius Reviewer

SolarWinds N-central

  • It is a large piece of software and does take some time to get set-up and configured.
  • Limitations with some basic monitoring like site down/internet down and server state make it difficult to have accurate monitoring information.
  • Reports and reporting are minimal, not very customizable and not pretty.
Robert Guy | TrustRadius Reviewer

Likelihood to Renew

mRemoteNG

No score
No answers yet
No answers on this topic

SolarWinds N-central

SolarWinds N-central 8.6
Based on 2 answers
Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
Anonymous | TrustRadius Reviewer

Usability

mRemoteNG

No score
No answers yet
No answers on this topic

SolarWinds N-central

SolarWinds N-central 8.3
Based on 3 answers
The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
Anonymous | TrustRadius Reviewer

Support Rating

mRemoteNG

No score
No answers yet
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
John Robinson | TrustRadius Reviewer

SolarWinds N-central

SolarWinds N-central 8.3
Based on 8 answers
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
chris maddox | TrustRadius Reviewer

Implementation Rating

mRemoteNG

No score
No answers yet
No answers on this topic

SolarWinds N-central

SolarWinds N-central 8.1
Based on 2 answers
Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
Howard Magnes | TrustRadius Reviewer

Alternatives Considered

mRemoteNG

mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
John Robinson | TrustRadius Reviewer

SolarWinds N-central

SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. Since it is agent-based, any time an agent fails to check in, it means that that device is effectively no longer being managed. It can take a great deal of effort to maintain and remediate agent issues.
It is a great tool to manage small to medium-sized environments, but would struggle to cover all the angles required in a larger enterprise setting.
Anonymous | TrustRadius Reviewer

Return on Investment

mRemoteNG

  • Unquantifiable, really. It has definitely saved me time, and while each day it might not be much, over the course of a year I'm sure it has made an impact to my productivity level overall.
John Robinson | TrustRadius Reviewer

SolarWinds N-central

  • Allows the service desk to quickly connect to computers and troubleshoot issues in less time
  • Minimizes user downtime by allowing installs to run in the background
  • Allows for management of updates and the ability to let the user postpone the update if needed
Ashley Babiarz | TrustRadius Reviewer

Pricing Details

mRemoteNG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds N-central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

mRemoteNG
9.0
SolarWinds N-central
8.4

Likelihood to Renew

mRemoteNG
SolarWinds N-central
8.6

Usability

mRemoteNG
SolarWinds N-central
8.3

Support Rating

mRemoteNG
SolarWinds N-central
8.3

Implementation Rating

mRemoteNG
SolarWinds N-central
8.1

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