MRI Residential Management vs. storEDGE by Storable

Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis. Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.

A great feature or system would be the ability to handle all our operations, taskings within storEDGE's software. The ability to task accounting, operations, or facility managers would be an all in one stop.

Incentivized

• Reporting
• Tracking Data

Incentivized

• Intuitive User Interface.
• Great customer support.
• Automated processes.

Incentivized

• Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
• Sometimes very rigid
• Incremental cost to add on information (if we want MRI to host certain documents in the cloud)

• The utilization of a referral system within the software.
• A more consistent outcome with automated delinquency stages from storEDGE to mail to the post office to the renter.
• Having an API built out with some of the real estate based task managers.
• The ability to subtract security deposits in delinquency mailings for compliance with various State Lien Laws.

Incentivized

They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.

Incentivized

storEDGE has a very user-friendly interface. Customer support is available for general inquiries and responsive. The possibility exists for creating custom business solutions with their staff. They continually hold webinars, release improvements, new features, etc. It removes a lot of tasks that would be time-consuming for the operations staff.

Incentivized

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.

This is the only storage software I've utilized.

Incentivized

• Helps track income
• Helps with on-time billing
• Keeps us on budget with projects

Incentivized

• A real-time look at the status of facilities is invaluable to our organization.
• Great tracking of delinquencies from the start through the auction process.
• As previously iterated, an integrated task management system would make the software the best.

Incentivized