N-able Mail Assure vs. Paubox Email Suite

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Incentivized

It is well-suited where you have access to manage your business's own domain settings. It is well-suited to medical professionals requiring send/receive email encryption of PHI/PII in compliance with HIPAA. It is less well-suited to solo users than group users, due to Paubox's requirement to buy licenses in sets of 3 (requiring you to pay $120x3=$360 yearly for 3 licenses, even if you only need 1 license).

Incentivized

• Spam filtering
• Adaptive learning for security

Incentivized

• Email encryption.
• Impersonation detection.
• Email DLP.

Incentivized

• SMTP scanning trips some spam filters.
• Releasing a quarantined spam email often requires admin intervention.
• Console access is cumbersome for end users.

Incentivized

• Only drawback was the actual setup in Outlook was a little tricky. I called support and they made it easy.

Incentivized

The support has been rock solid, easy to communicate with, and highly knowledgable.

Incentivized

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

Incentivized

Paubox is much easier to use than other software we have tried. Once it's installed, we almost forget about it.

Incentivized

• It cut down on the amount of spam we get.
• It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

Incentivized

• Paubox provided a plug-n-play solution, requiring no extra development, so the switchover cost was very low.
• By integrating with our existing support system, Paubox added no overhead to our customer support.
• The user experience is great for the vast majority of our customers (those whose email provider supports TTL encryption), so customer satisfaction remains high.

Incentivized