What users are saying about
8 Ratings
6 Ratings
8 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Shippo is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Narvar

80%
5 Ratings
9.7

Shippo

97%
3 Ratings

Support Rating

8.0

Narvar

80%
2 Ratings

Shippo

N/A
0 Ratings

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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Shippo

Shippo is great when you are just getting started because you don't know what you need, and Shippo does! Shippo is also great for growing companies. As we grew from 10 orders per day to several hundreds, the experience with Shippo was seamless.
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Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
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Shippo

  • Integrate with e-commerce site(s)
  • Offers competitive rates
  • Configuration is easy
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Cons

Narvar

  • Pricing is much more expensive than competitors.
  • UI Design is often lacking.
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Shippo

  • Their mobile UI is pretty difficult to use
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Pricing Details

Narvar

Starting Price

Editions & Modules

Narvar editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Shippo

    Starting Price

    $10 per month

    Editions & Modules

    Shippo editions and modules pricing
    EditionModules
    Professional$101
    PremierCustom2

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Support Rating

    Narvar

    Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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    Shippo

    No answers on this topic

    Alternatives Considered

    Narvar

    At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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    Shippo

    We used Shipeasy for a short time, but we were much smaller, so we can't make a good comparison.
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    Return on Investment

    Narvar

    • Not sure we could attribute ROI to this tool.
    Read full review

    Shippo

    • N/A
    • N/A
    • N/A
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