What users are saying about
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291 Ratings
36 Ratings
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Score 7.9 out of 100

Scale Computing HC3

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291 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

NetApp FAS series

NetApp FAS is a great platform to solve a large variety of different problems. It is ideal for large organizations that have a variety of different business scenarios and locations. This ability allows global support organizations to have standard tools and methods even in a variety of use cases and site sizes. On the flip side, this flexibility is also sometimes the weakness of the platform. In very specialized use cases/areas such as low latency with flash this can be a detriment. We still seem to use specialty arrays to solve these point requirements.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

I can't speak to large businesses because I'm not familiar with their technology needs, but for any small or medium business with servers and storage on-premises, Scale Computing HC3 is a scalable HCI platform that's cost-effective and easy to manage and maintain. Especially for businesses with limited tech staff, Scale Computing HC3 is a game changer, freeing up valuable time to focus on higher-level projects.
Jim Bittel | TrustRadius Reviewer

Pros

NetApp FAS series

  • Backups are a piece of cake with Snapshot technology.
  • Disaster recovery plans are made much easier with SnapMirroring to remote locations.
  • The support is incredible. Auto Support makes it incredibly easy. The Auto Support website also gives you a great view of your NetApp deployment.
  • Redundant paths make updating and maintenance much easier with no downtime.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

  • The Scale Computing HC3 system is so easy to maintain. We came from another virtual system and the difference in administration is huge. The time we save in maintaining this system allows us to spend more time on other network tasks.
  • We are using the snapshot feature as part of our DR plan. Here again, it is very easy to configure the snapshot plan and the way that Scale manages the snapshots does not require large amounts of additional storage.
  • When we installed the HC3 system, it took longer to mount the equipment in the rack and cable it then to have the system online. Management is very simple using their web-based interface.
Rex Knepp | TrustRadius Reviewer

Cons

NetApp FAS series

  • We have had too many troubles with the controllers, had one die completely, and are now fighting an issue where the two don't communicate.
  • They try to nickel and dime you with extra costs for additional features.
  • Software upgrades are too difficult.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

  • There are times when the alerts can be a little vague if you don't contact customer support to get a clarification of what might be wrong.
  • I would like to see some integrated backup support at some time, and not have to use a third-party agent on each virtual machine.
Wesley Johnson | TrustRadius Reviewer

Likelihood to Renew

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 8.6
Based on 22 answers
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Brian Dunk | TrustRadius Reviewer

Usability

NetApp FAS series

NetApp FAS series 8.0
Based on 1 answer
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

Scale Computing HC3 8.7
Based on 37 answers
Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.
David Roden | TrustRadius Reviewer

Reliability and Availability

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Mark Simmons | TrustRadius Reviewer

Performance

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Mark Simmons | TrustRadius Reviewer

Support Rating

NetApp FAS series

NetApp FAS series 8.2
Based on 3 answers
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

Scale Computing HC3 9.7
Based on 347 answers
Scale’s support is quick to respond, knowledgeable, has no problems digging into very complex issues and have the goal of problem resolution. They aren’t getting you off the phone or out of their email queue they are helping you solve your problems and find the right solutions to make sure their products function as intended or better.
Michael Rials | TrustRadius Reviewer

In-Person Training

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 1.0
Based on 1 answer
I did not do in-person training.
Mark Simmons | TrustRadius Reviewer

Online Training

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Because Scale is so simple, the training is just as quick and easy.
Mark Simmons | TrustRadius Reviewer

Implementation Rating

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 3 answers
Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.
Mark Simmons | TrustRadius Reviewer

Alternatives Considered

NetApp FAS series

We ultimately went with the NetApp FAS series based upon the recommendation of our trusted reseller. The device implementation fit directly in with the bigger infrastructure plan/rollout we were in the middle of. However, I did my due diligence when researching the recommendations, and after careful comparison and fact checks, NetApp rose to the top as the most mature and stable platform that did exactly what we needed, and at a price we could accept.
Vin Campbell | TrustRadius Reviewer

Scale Computing HC3

There are several feasible products in the hyper-converged marketplace (aside from Scale HC3) that review well, and are capable, effective products. However, upon analyzing you will find that just about all of these products/solutions are catering primarily to large organizations with enterprise pricing. Additionally, many of these products come with a significant amount of complexity in regards to use, management, components, and in some cases, licensing models. Scale computing HC3 provides a great product, at a great price, with great customer support, single point of contact, and ease of use. It checked so many of our boxes that it was almost impossible to look away. Scale HC3 was not our initial choice, but it was ultimately our unanimous choice.
Anthony Martin | TrustRadius Reviewer

Scalability

NetApp FAS series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Mark Simmons | TrustRadius Reviewer

Return on Investment

NetApp FAS series

  • We rely on NetApp FAS for data replication as well as application and data protection integration capabilities.
  • Negative impact is it has a 5 years life cycle and as a result we find leasing the equipment has provided better ROI than the expense associated with owning and maintaining after the life cycle support ends.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

  • Moving from physical MS Window servers to virtual MS Servers running on Scale Computing HC3 in essence provided us with more MS Server licenses automatically.
  • Whether unboxing, setting up a new machine and installing its OS, or performing machine recoveries, time to complete tasks are counted in minutes now, instead of hours.
  • Scale Computing HC3 software updates are applied to one machine at a time, with you in control of each node upgrade, and no downtime to the VMs as it automatically moves the VMs around to allow updates to be applied that need a node to be rebooted.
Raymond Bilton | TrustRadius Reviewer

Pricing Details

NetApp FAS series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetApp FAS series Editions & Modules

Additional Pricing Details

Scale Computing HC3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scale Computing HC3 Editions & Modules

Edition
HC1200$8,5001
HC1250D$15,1701
HC1250$9,6651
HC1250DF$16,7501
HC5250D$25,7001
  1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

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