Enghouse Interactive Contact Centers vs. Nextiva Contact Center
Enghouse Interactive Contact Centers vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Enghouse Interactive Contact Centers | Nextiva Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Enghouse Interactive Contact Centers | Nextiva Contact Center | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Enghouse Interactive Contact Centers | Nextiva Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Enghouse Interactive Contact Centers | Nextiva Contact Center | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Enghouse Interactive Contact Centers | Nextiva Contact Center | |
---|---|---|
Likelihood to Recommend | 8.0 (3 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Enghouse Interactive Contact Centers | Nextiva Contact Center | |
---|---|---|
Likelihood to Recommend | Enghouse | Nextiva |
Pros | Enghouse | Nextiva |
Cons | Enghouse | Nextiva |
Likelihood to Renew | Enghouse | Nextiva |
Support Rating | Enghouse No answers on this topic | Nextiva |
Alternatives Considered | Enghouse | Nextiva |
Return on Investment | Enghouse | Nextiva |
ScreenShots |