NICE Sales Performance Management vs. Xactly Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NICE SPM
Score 8.0 out of 10
N/A
NICE Sales Performance Management enables sales managers to optimize their sales teams' performance end to end, including incentive compensation management, territory and quota management, coaching, and detailed sales performance analysis. It also includes features to help managers align sales behavior with organizational goals. Offers detailed performance dashboards, and allows users to build a best practices library and assign individualized improvement tasks to be tracked…N/A
Xactly Insights
Score 8.2 out of 10
N/A
Xactly Insights provides pay and performance analytics that compare an organization’s data to our more than 17 years of proprietary data (aggregated and anonymized with customer consent), allowing them to see how they stack up and inform decision-making. By arming sales leaders with actionable, insight-driven information about their reps, they are able to influence behaviors that produce desired results.N/A
Pricing
NICE Sales Performance ManagementXactly Insights
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NICE SPMXactly Insights
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Xactly for a demo and pricing.
More Pricing Information
Community Pulse
NICE Sales Performance ManagementXactly Insights
Top Pros
Top Cons
Best Alternatives
NICE Sales Performance ManagementXactly Insights
Small Businesses
Mediafly Intelligence360
Mediafly Intelligence360
Score 8.0 out of 10
Mediafly Intelligence360
Mediafly Intelligence360
Score 8.0 out of 10
Medium-sized Companies
Clari
Clari
Score 8.4 out of 10
Clari
Clari
Score 8.4 out of 10
Enterprises
Everstage
Everstage
Score 9.5 out of 10
Everstage
Everstage
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NICE Sales Performance ManagementXactly Insights
Likelihood to Recommend
8.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
NICE Sales Performance ManagementXactly Insights
Likelihood to Recommend
NICE Systems
NICE is well suited to measure the performance and overall fulfillment of individual employees in call centers/employees whose primary KPIs can be measured over phone interactions. It also does a good job of forecasting future potential as well as delineating individual metrics from team metrics. I haven't used it in situations outside of what I previously mentioned, but it seems like it works best with phone-tied metrics since NICE primarily focuses on this industry. That being said, I can see it being able to adapt to measure any type of Performance Metrics.
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Xactly Corp
Xactly is good for expanding your team, retaining key players, honing team members sales skills.
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Pros
NICE Systems
  • Love the seamless integration with SAP Business Systems.
  • Different skill settings are great for measuring specific data points for individual employees and teams.
  • Has the ability to calculate otherwise timely measurements such as call length and sales forecasts.
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Xactly Corp
  • Helps gain an edge over competitors.
  • Helps to retain key team members.
  • Improves the ability to attract new team members of high quality.
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Cons
NICE Systems
  • The UI is a little outdated making it not super user-friendly-especially for employees who only use it every once in a while.
  • Dashboards and data are a little slow compared to other PM systems I've used.
  • Expansion into more CRM integrations would be nice.
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Xactly Corp
  • Need to polish the learning points.
  • It is not the cheapest.
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Alternatives Considered
NICE Systems
When it comes to this specific situation (cell centers) NICE definitely has an ADP beat. The analytics, scheduling, and forecasts are extremely well-tailored for this situation. ADP has a more comprehensive solution in my opinion - I feel their UI and mobile app are also more user-friendly. But in terms of performance management functionality, NICE has a more robust system and is able to create additional metrics if we need them When I used ADP there were no custom options available.
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Xactly Corp
I was informed by mentor this was the way to go.
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Return on Investment
NICE Systems
  • Reduced the amount of time spending on analytics and forecasting methods.
  • Takes less time and hassle transitioning to the Cloud.
  • Outdated look and feel have made the learning curve/time-to-value longer than expected.
  • Saved a ton of time and ensured first time scheduling accuracy.
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Xactly Corp
  • Mostly positive ROI.
  • Improved our companies reputation.
  • Built internal morale.
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ScreenShots

Xactly Insights Screenshots

Screenshot of Xactly Insights: Access industry-standard sales performance dataScreenshot of Xactly Insights: Leverage AI/ML and out-of-the-box reporting