Okdesk vs. Service Fusion

Okdesk

Service Fusion

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Okdesk	N/A	N/A	Okdesk is a professional Work Order Management (WOM) cloud SaaS focused on maintenance, after-sales & field services. Currently, 700+ B2B companies from South & North America, Europe, Asia, Russia & the CIS are using it to automate dispatching, service contracts management & equipment maintenance. Before launching Okdesk in 2015, its founders spent more than 15 years in developing professional enterprise helpdesks until they discovered a niche for providing such solutions to small…	$19 per user per month
Service Fusion	Score8.2 out of 10	N/A	Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.	$99 per month

Pricing

Okdesk

Service Fusion

START: $19
per user per month
ALL IN ONE: $34
per user per month

Starter: $99.00
per month
Plus: $199.00
per month
Pro: $349.00
per month

Pricing Offerings
Okdesk	Service Fusion
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

Starting package: 5 licenses and quarterly payment. Special offers for 15+ licenses.

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Best Alternatives
	Okdesk	Service Fusion
Small Businesses	Kickserv Score9.3 out of 10	Kickserv Score9.3 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Okdesk	Service Fusion
Likelihood to Recommend	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	Okdesk	Service Fusion
Likelihood to Recommend	Okdesk No answers on this topic	Service Fusion Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits! Incentivized Braden Woods Director of Business Development and Marketing Read full review
Pros	Okdesk No answers on this topic	Service Fusion GPS Integration for routing agents/technicians to job sites. Reporting, especially post-ticket completion. Customer Management - containing all pertinent files and information for a given customer. Incentivized Braden Woods Director of Business Development and Marketing Read full review
Cons	Okdesk No answers on this topic	Service Fusion Integrations with 3rd Party Applications - especially CRM. Access permissions are complicated and somewhat unnecessary. Incentivized Braden Woods Director of Business Development and Marketing Read full review
Return on Investment	Okdesk No answers on this topic	Service Fusion Postive ROI. Streamlined scheduling process for field service calls. Reporting has generated a traceable trail for long-term customers, to help better serve their needs. Incentivized Braden Woods Director of Business Development and Marketing Read full review
ScreenShots	Okdesk Screenshots