What users are saying about
8 Ratings
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Score 6.5 out of 100
2 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

ONESOURCE

ONESOURCE is well suited for organizations that want to maintain their compliance efforts within a single platform. Most of the software looks and operates in a similar manner, which makes it easy to navigate and integrate yourself into additional products. Additionally, the ONESOURCE platform is a great platform for anyone looking for a provider that stays on top of tax law changes and will quickly integrate the changes into their product.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

In our case, sales and use tax are a must-have. With the recent change and continuous change in tax law, companies find it harder to comply with tax without a system. In our case, managing thousands of customers with thousands of tax codes - city tax, state tax, zone tax - proves to be a challenge. We need a system to minimize any exposure with federal and state tax law, and certainly protect us from an audit.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Feature Rating Comparison

Type of tax

ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
Sales and Use Taxes
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
Cross-border Taxes
ONESOURCE
Sovos Intelligent Compliance Cloud
8.0
VAT / GST Taxes
ONESOURCE
Sovos Intelligent Compliance Cloud
8.0

Tax Reporting & Compliance

ONESOURCE
2.5
Sovos Intelligent Compliance Cloud
8.0
Geolocation for Tax Assessment
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
3rd-Party Software Integrations
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
Tax Data Reporting
ONESOURCE
7.0
Sovos Intelligent Compliance Cloud
8.0
Compliance Administration Management
ONESOURCE
5.5
Sovos Intelligent Compliance Cloud
8.0
Tax Exemption Processing
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
Tax Document Management
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0
Complex Tax Scenario Management
ONESOURCE
1.0
Sovos Intelligent Compliance Cloud
8.0

Pros

ONESOURCE

  • ONESOURCE allows for easy implementation. We were able to implement the product in a few weeks.
  • ONESOURCE provides detailed records that provide support for the groupings on the tax return. This will assist in providing documentation to auditors in a timely fashion.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • They are good at updating the tax tables with all the new sales tax law changes
  • They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
  • They are good at following up at sales tax correspondences
Chris Hosler | TrustRadius Reviewer

Cons

ONESOURCE

  • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
  • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
  • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
  • The UI could be improved.
  • The sync does not always happen instantly and sometime can take up to 24 hours.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Support Rating

ONESOURCE

ONESOURCE 5.5
Based on 2 answers
Often times they never respond to emails. Ignored us until we threatened to cancel one of their products.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

Sovos Intelligent Compliance Cloud 7.0
Based on 2 answers
For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Alternatives Considered

ONESOURCE

Sabrix/Onesource provides truly global content - Vertex is not there yet. If a business operates in US only, both Sabrix and Vertex would be good choices.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function
Chris Hosler | TrustRadius Reviewer

Return on Investment

ONESOURCE

  • Without the use of ONESOURCE Transfer Pricing, we wouldn't be able to turn out transfer pricing documentation on our own. We have approximately 125 transfer pricing reports a year that require preparation, and outsourcing those at $15-25,000 a piece isn't feasible. We pay less than $50,000 annually for ONESOURCE Transfer Pricing and can now turn out as many reports as we need for a flat fee.
  • ONESOURCE BEPS Action Manager ("BAM") allows us to prepare both our Country by Country Report and our Master File in house. We had received quotes from accounting firms in the range of $100-200,000 annually for a Country by Country Report and $50,000 for a Master File annually. For a $20,000 investment annually in BAM, we can complete both in house.
Anonymous | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • It saved us a lot of time and money but eliminating the manpower needed to process manually ourselves
  • It helped reduce the time needed to follow up and resolve sales tax correspondences
  • It helped reduce costs and time to register in new taxing jurisdications
Chris Hosler | TrustRadius Reviewer

Pricing Details

ONESOURCE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sovos Intelligent Compliance Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ONESOURCE
6.0
Sovos Intelligent Compliance Cloud
7.8

Support Rating

ONESOURCE
5.5
Sovos Intelligent Compliance Cloud
7.0

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