1 Ratings
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Score 10 out of 100
7 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification

MIR3 is very well suited to customize your broadcasts and notifications so you're prepared. If a call initiator opts to modify an existing callout message via phone, however, I don't believe there's a way to modify the associated response actions, which can become confusing.
Maryann DeMaria | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OnSolve Critical Event Management & Mass Notification
Opal
7.9
Task Management
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Gantt Charts
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Scheduling
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Workflow Automation
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Mobile Access
OnSolve Critical Event Management & Mass Notification
Opal
1.0
Search
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Visual planning tools
OnSolve Critical Event Management & Mass Notification
Opal
9.1

Communication

OnSolve Critical Event Management & Mass Notification
Opal
6.1
Chat
OnSolve Critical Event Management & Mass Notification
Opal
4.5
Notifications
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Discussions
OnSolve Critical Event Management & Mass Notification
Opal
4.5

File Sharing & Management

OnSolve Critical Event Management & Mass Notification
Opal
9.1
Versioning
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Video files
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Audio files
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Document collaboration
OnSolve Critical Event Management & Mass Notification
Opal
9.1
Access control
OnSolve Critical Event Management & Mass Notification
Opal
9.1

Pros

OnSolve Critical Event Management & Mass Notification

  • Easy to set up
  • Easy to update
  • Easy to download and upload data
Maryann DeMaria | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

OnSolve Critical Event Management & Mass Notification

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.
Maryann DeMaria | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OnSolve Critical Event Management & Mass Notification

We didn't compare them to other available notification systems
Maryann DeMaria | TrustRadius Reviewer

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Return on Investment

OnSolve Critical Event Management & Mass Notification

  • N/A This is a preparedness tool for our organization.
Maryann DeMaria | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

OnSolve Critical Event Management & Mass Notification

Pricing Details

OnSolve Critical Event Management & Mass Notification

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification
10.0
Opal
9.3

Likelihood to Renew

OnSolve Critical Event Management & Mass Notification
Opal
10.0

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