What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

OpenText TeamSite

Well suited for a business that wants to update content themselves and have the ability to manage content in one area and use on multiple websites. Companies who want to personalize their content and secure their content. TeamSite is easy to use and new associates can pick up making content changes quickly.
Anonymous | TrustRadius Reviewer

Salesforce CMS

If you already use Salesforce, then this is a no-brainer. There is no need to go to another platform for your CMS needs. If you don't have Salesforce at all, this is still a good choice but may not always make the most sense. There are cheaper options out there and also ones that might integrate with your platform better, but as always you will usually get what you pay for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

OpenText TeamSite
8.2
Salesforce CMS
8.5
Role-based user permissions
OpenText TeamSite
8.2
Salesforce CMS
8.5

Platform & Infrastructure

OpenText TeamSite
8.0
Salesforce CMS
8.8
API
OpenText TeamSite
6.8
Salesforce CMS
8.5
Internationalization / multi-language
OpenText TeamSite
9.1
Salesforce CMS
9.0

Web Content Creation

OpenText TeamSite
6.9
Salesforce CMS
8.1
WYSIWYG editor
OpenText TeamSite
8.2
Salesforce CMS
8.0
Code quality / cleanliness
OpenText TeamSite
7.3
Salesforce CMS
6.3
Admin section
OpenText TeamSite
7.3
Salesforce CMS
7.5
Page templates
OpenText TeamSite
6.8
Salesforce CMS
8.0
Library of website themes
OpenText TeamSite
5.5
Salesforce CMS
8.7
Mobile optimization / responsive design
OpenText TeamSite
7.3
Salesforce CMS
8.7
Publishing workflow
OpenText TeamSite
6.4
Salesforce CMS
8.7
Form generator
OpenText TeamSite
6.4
Salesforce CMS
8.7

Web Content Management

OpenText TeamSite
7.0
Salesforce CMS
7.8
Content taxonomy
OpenText TeamSite
7.3
Salesforce CMS
7.7
Bulk management
OpenText TeamSite
6.8
Salesforce CMS
6.3
Availability / breadth of extensions
OpenText TeamSite
6.8
Salesforce CMS
9.0
SEO support
OpenText TeamSite
Salesforce CMS
7.7
Community / comment management
OpenText TeamSite
Salesforce CMS
8.7

Pros

OpenText TeamSite

  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
Anonymous | TrustRadius Reviewer

Salesforce CMS

  • Video Content Logic
  • Inter-capability with SalesForce CRM
  • One Account Login for the staff.
Anonymous | TrustRadius Reviewer

Cons

OpenText TeamSite

  • Template and log access requires elevated privileges and could be exposed to front end teams more easily
  • Moving content and code between environments requires manual effort
Anonymous | TrustRadius Reviewer

Salesforce CMS

  • Layout looks old
  • Repetitive fields
  • Search function in documentation
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText TeamSite

OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content publishing capabilities was light years ahead. A couple of years ago, a new business manager had a bias toward Drupal. In looking at both systems side by side, Drupal had many flaws that would cause the content editor to spend a lot longer to accomplish their tasks. There were some business and technical requirements either Drupal could not meet or you needed add-on products to satisfy what is already in OpenText TeamSte.
Anonymous | TrustRadius Reviewer

Salesforce CMS

The Microsoft solutions were used previously, and were probably easier to use since they integrate with windows desktops so well. However, Salesforce is more integrated with mobile and the cloud platform, therefore it is inherently client device agnostic, which is ultimately more powerful. 10-20 years ago I would have recommended the former, but in the modern mobile age the latter is a must-have.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText TeamSite

  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
Anonymous | TrustRadius Reviewer

Salesforce CMS

  • Time-consuming processes
  • Too complicated in parts
  • Management of many accounts
Luke Robertson | TrustRadius Reviewer

Pricing Details

OpenText TeamSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText TeamSite
7.7
Salesforce CMS
8.5

Likelihood to Renew

OpenText TeamSite
3.6
Salesforce CMS

Add comparison