Oracle Siebel Enterprise Marketing Suite (discontinued) vs. Second CRM

Oracle Siebel Enterprise Marketing Suite (discontinued)

Second CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Oracle Siebel Enterprise Marketing Suite (discontinued)	Score 9.0 out of 10	N/A	Oracle offered the Siebel Enterprise Marketing Suite as an end-to-end enterprise marketing management (EMM) solution joining cross-channel campaign management with marketing automation, market resource and asset management, and marketing analytics, for larger enterprises. The product is now End of Life, and no longer offered for sale.	N/A
Second CRM	Score 0.0 out of 10	N/A	Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.	N/A

Pricing

Oracle Siebel Enterprise Marketing Suite (discontinued)

Second CRM

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Oracle Siebel Enterprise Marketing Suite (discontinued)	Second CRM
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance.

More Pricing Information

Community Pulse
	Oracle Siebel Enterprise Marketing Suite (discontinued)	Second CRM
Top Pros	Pro Easy and fast Pro Training materials Pro Fast access	No answers on this topic
Top Cons	Minus Not very easy Minus Web based Minus Version 7	No answers on this topic

Best Alternatives
	Oracle Siebel Enterprise Marketing Suite (discontinued)	Second CRM
Small Businesses	HubSpot Marketing Hub Score 8.5 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	LeanData Score 9.7 out of 10	Creatio Score 9.1 out of 10
Enterprises	Adobe Marketing Cloud Score 8.7 out of 10	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Oracle Siebel Enterprise Marketing Suite (discontinued)	Second CRM
Likelihood to Recommend	8.0 (3 ratings)	- (0 ratings)
Likelihood to Renew	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Oracle Siebel Enterprise Marketing Suite (discontinued)	Second CRM
Likelihood to Recommend	Discontinued Products If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead. Incentivized Verified User Anonymous Read full review	Soft Solvers Solutions No answers on this topic
Pros	Discontinued Products Siebel EMS offered useful customer insight and more effective dialogue with recipients by delivering the right message to the right customer at the right time. Siebel EMS was very effective for loyalty lifecycle and retention by seamlessly integrating with marketing and CRM platforms. Siebel EMS was instrumental in aligning marketing, sales and analytics divisions. Incentivized Gaurav Gautam Head- Analytics and Data Science Read full review	Soft Solvers Solutions No answers on this topic
Cons	Discontinued Products Oracle Siebel Marketing Suite's processing time is not as fast as I would expect it to be. This is the major improvement I would like to see in it. It requires a very high level of training being given to the employees for configuring and implementing it in the business needs. Expert employees are needed in order to understand the functionality of Oracle Siebel Enterprise Marketing Suite, which is not easy to find. Incentivized Lokesh Yadav Systems Engineer Read full review	Soft Solvers Solutions No answers on this topic
Likelihood to Renew	Discontinued Products A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team Incentivized Verified User Anonymous Read full review	Soft Solvers Solutions No answers on this topic
Alternatives Considered	Discontinued Products Salesforce is easier to use and more open source and available for external integrations. Incentivized Gaurav Gautam Head- Analytics and Data Science Read full review	Soft Solvers Solutions No answers on this topic
Return on Investment	Discontinued Products It has increased the business tactics as we have added more clients who wish to use this technology. Incentivized Lokesh Yadav Systems Engineer Read full review	Soft Solvers Solutions No answers on this topic
ScreenShots		Second CRM Screenshots