Paragon Hard Disk Manager vs. Arcserve ShadowProtect

Paragon Hard Disk Manager is suitable for use by small and medium-sized enterprises (SMEs). The graphical user interface helps to make the software easy to use, even by those with limited computer/technical knowledge and skills. The software will likely meet most, if not all, of the backup requirements of SMEs.

Incentivized

In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.

Incentivized

• Disk wiping - quick and effective solution for simple wipe processes
• Partitioning - the software allowed us to work more closely with the partitions in a GUI environment
• Data Migrations - Paragon Hard Disk Manager made this process of data migration very easy and convenient

Incentivized

• You can virtualize your backups using Virtualbox, a free program that works on any PC.
• Backups are versatile, and you can back up to any location you'd like.
• Alerting can be set up for failed backups.

Incentivized

• It can be upgraded to offer cloud storage services.
• The performance of the current features is stable.

• The replication offsite can have issues over time. It takes manual involvement to keep it working right.
• SPX remote management isn't easy out of the box.

Incentivized

I've never had to contact Paragon support which speaks to the quality of their product.

Incentivized

We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.

Incentivized

Paragon has much more flexibility to manipulate partitions and clone drives

Incentivized

Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.

Incentivized

• Paragon Hard Disk Manager makes creating regular incremental backups straightforward. The ease of configuring the software to automatically perform backup jobs increases the likelihood that we will follow through with our backup strategy, thus protecting our data.
• Any loss of important data would potentially be catastrophic to our business. Paragon Hard Disk Manager minimizes this risk.
• The software's ease of use also means we can focus more on our core business activities (and spend less time and effort on data backups).

Incentivized

• We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
• The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
• While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
• Storagecraft Cloud is fairly expensive compared to competitors.

Incentivized