Pike13 vs. TeamSnap

Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.

Incentivized

Anytime there are instantaneous communications that need to go out across a number of different mediums. It ensures that everyone is on the same page.

Incentivized

• Scheduling
• Establishing purchasing platform
• Enrolling new clients and staff

Incentivized

• It makes communicating with other parents and coaches easy
• It makes it easy to know what's coming up on the schedule
• It allows you to mark exactly which events you are able to attend

Incentivized

• The ability of the reporting function is strong, but the interface is not user friendly.
• The payroll function would be more powerful if it was integrated with main payroll providers.

Incentivized

• The Schedule in List View is odd -- you must scroll all the way to the bottom to view the most recent event.
• Website load speeds are usually very slow.

Incentivized

I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.

Incentivized

Whenever I have had an issue it has been dealt with quickly and correctly. I haven't had any with functionality, rather with billing since I have to go through an athletic department. They were understanding, responsive and fixed the problem quickly without any major issues. The use of the app was not stopped.

Incentivized

I have not used similar products.

Incentivized

This was our first choice, and we have not tried any other entity for this specific purpose. The app came highly rated and many "moms" on our team already used it for kids soccer teams or other sports teams they were a part of, be it recreational or school. Ease of use is key, as we are all adults and didn't need any young social media platforms.

Incentivized

• Reduced admin after implementation
• Great ROI

Incentivized

• We use the app for a recreational club, so it hasn't directly correlated to business.
• The app does make it to connect with those whom you might not connect otherwise.

Incentivized